Michele Koller
Manteca
Summary
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
9
9
years of professional experience
Work History
Fiscal Administrator
Central Valley Low Income Housing
10.2017 - Current
- Handle sensitive information discreetly, maintaining strict confidentiality at all times as required by company.
- Assist the Exceptive Director and CFO with daily operations.
- Maintained accurate documentation of company files.
- Collect and input client information into database system.
Associate
Home Depot
03.2022 - Current
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Used in-store system to locate inventory and place special orders for customers.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Cashier - Sales Associate
Craft Beer & Wine
11.2020 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
Server
Applebee's Neighborhood Grill & Bar
02.2016 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associates - Business Administration And Management
Eastern Idaho Technical College
Idaho Falls, IDSkills
- Microsoft Word
- Microsoft Excel
- Documentation and recordkeeping
- Database entry
- Administrative support
- Accounting support
- Quickbooks
- Accounts payable
Timeline
Associate
Home Depot
03.2022 - Current
Cashier - Sales Associate
Craft Beer & Wine
11.2020 - 02.2022
Fiscal Administrator
Central Valley Low Income Housing
10.2017 - Current
Server
Applebee's Neighborhood Grill & Bar
02.2016 - 11.2020
Associates - Business Administration And Management
Eastern Idaho Technical College
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