Michele Garrity
Slate River,ON
Summary
Dynamic professional with extensive experience in customer service and data entry, notably at Courtesy Freight Systems. Proven ability to resolve dilemmas and assist clients effectively, showcasing strong decision-making and active listening skills. Committed to enhancing operational efficiency and ensuring client satisfaction in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Dispatcher/Driver
Wequedong Lodge of Thunder Bay
2024.03 - Current
Dispatch drivers to pick up or drop off clients. Drive clients if needed.
Clerk
Kasper Transportation
2022.09 - Current
Answer Phones
Book Tickets
Customer Service
Get paperwork ready for the drivers
Enter warrants for companies and government services
Accept packages to go on the bus.
Scale Clerk
Lakehead Scrap Metal
2022.10 - 2023.08
Started with a float in the morning.
Weight customers coming in and out.
Give them cash with their weigh ticket.
Answer Phones
Count float and balance at the end of the day.
Hacquoil Construction
Scale Operator
2018.05 - 2021.09
Opened the scales
Weight the trucks coming in and out
Applied the proper product to the slip
End of the day reports and close up
Special Accounts Representative
Courtesy Freight Systems
2005.12 - 2017.10
Dispatch 3 years and relief for holidays
Enter Invoices
Dilemmas (missing packages etc)
Answer phones
Quotes
Assist customers for sending and receiving at the front desk
Help the warehouse with any paperwork needed
Education
Accounting 102 & 204
Confederation College of Applied Arts And Technology
Thunder Bay1983-01
High School Diploma -
Sir Winston Churchill High School
Thunder Bay, ON1982-05
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
Languages
English
Full Professional
Interests
I like camping and the outdoors
I enjoy Cooking and having company for dinners and special occasions
Sitting on the deck listening to the birds in the morning feels so special
Timeline
Dispatcher/Driver
Wequedong Lodge of Thunder Bay
2024.03 - Current
Scale Clerk
Lakehead Scrap Metal
2022.10 - 2023.08
Clerk
Kasper Transportation
2022.09 - Current
Hacquoil Construction
Scale Operator
2018.05 - 2021.09
Special Accounts Representative
Courtesy Freight Systems
2005.12 - 2017.10
Accounting 102 & 204
Confederation College of Applied Arts And Technology
High School Diploma -
Sir Winston Churchill High School