Michele Gallant
Saint Marie De Kent,NB
Summary
Excelled in patient care at Kent Senior Home Care Ltd., significantly reducing family members' daily burdens. Skilled in housekeeping and patient transportation, committed Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Home Care Provider
Kent Senor Home Care
Shediac, NB
01.2024 - Current
- Assisted patients with self-administered medications.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided transportation and appointments management.
- Provided mobility assistance such as walking and regular exercising.
Delivery Driver
YRU Cooking Ltd.
Bouctouche, NB
04.2020 - 08.2022
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Kept detailed records of deliveries and money received from customers.
- Fostered positive working relationships with regular customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Casher
Bouctouche Mart Esso
Baie De Bouctouche, NB
04.2012 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Oversaw regular store cleaning of shelves, backrooms and racks.
Front Desk Receptionist
Comfort Inn & Suites
Moncton, NB
08.2009 - 06.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees, and payments.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Education
Bonar Law Memorial School
Rexton, NBBartending And Service Etiquette
Master School of Bartending
Montreal, QCForklift Operator
Liftow Ltd.
Moncton, NBSkills
- Compassionate Caregiving
- First aid and safety
- Housekeeping
- Meal Preparation
- Patient transportation
- Cash Handling
- Payment Processing
- Customer Service
- Drawer balancing
- Product restocking
- ID Verification
- Customer Assistance
- Cash Drawer Balancing
- Sales expertise
- Order Verification
- Loyalty Program Promotion
- Staff Training
- Cleaning and sanitizing
- Order Packaging
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Home Care Provider
Kent Senor Home Care
01.2024 - Current
Delivery Driver
YRU Cooking Ltd.
04.2020 - 08.2022
Casher
Bouctouche Mart Esso
04.2012 - 12.2020
Front Desk Receptionist
Comfort Inn & Suites
08.2009 - 06.2012
Bonar Law Memorial School
Bartending And Service Etiquette
Master School of Bartending
Forklift Operator
Liftow Ltd.