Michele Dearing

• Established a positive work environment that encouraged collaboration and teamwork among staff members for optimal results.
• Promoted upselling opportunities when appropriate, contributing to increased revenue generation through add-on sales or upgrades of existing products and services.
• Continuously refined personal communication skills, adapting to various customer personalities and preferences for optimal rapport building.
• Developed strong relationships with clients, fostering a sense of trust and reliability in the company's services.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

• Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
• Disassembled furniture to reupholster fabric.
• Measured, cut and sewed materials to fit specifications.
• Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
• In charge of all Bookkeeping and Office duties.

• Making all of the beds.
• Cleaning and putting away any dishes.
• A thorough wash of the toilets, showers, and bathtubs.
• Sweeping, mopping, and vacuuming.
• Wiping down counters and disinfecting of all high-touch services such as door handles and light switches.
• Keeping track of inventory

While attending school I was charge of general office duties part time which included greeting customers and providing water services, invoicing, filing, opening and closing of the store.

• Provided friendly customer service while efficiently preparing food, specialty drinks and accurately handling transactions.
• Regularly completed opening/closing duties, made nightly deposits and balanced daily cash receipts.
• Appointed as key holder and general overseeing of establishment and new staff.
• Possess the strong ability to work independently and take initiative in an environment that encouraged honesty, reliability and respect.