Michele Davidson
King,On
Summary
Insightful Inspector with nine-year background in regulatory compliance. Experienced in inspecting complicated complaints and allegations cases. Mastery in compiling evidence, drawing conclusions and preparing detailed reports.
Skilled and articulate presenter, trainer and educator.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Inspector
Retirement Homes Regulatory Authority
05.2015 - Current
- Maintain a 100% successful court conviction rate for individuals non-compliant with the act and regulations by effectively presenting collected evidence and providing testimony
- Achieve over 98% resolution rate for non-contested citations through comprehensive evidence collection and educational efforts
- Act as a coach and mentor to new and junior inspectors, fostering their professional growth and development
- Successfully decrease the number of crisis cases by collaborating with agencies and licensees, implementing policies and procedures to mitigate risks
- Serve as a representative on inter-agency crisis management teams, contributing to effective crisis resolution and prevention
- Deliver presentations to stakeholders and government agencies, effectively communicating regulatory requirements and promoting awareness
- Employ efficient case preparation techniques to optimize evidence collection and ensure accurate citations
- Conduct inspections to investigate complaints and allegations of harm or risk of harm to retirement home residents.
- Compile comprehensive inspection reports with evidence-based outcomes.
Examination Administrator
Pharmacy Examining Board of Canada
12.2010 - 05.2015
- Reviewed psychoeducational reports and determined appropriate accommodations for candidates with specific learning needs
- Designed and implemented accommodations for candidates requiring learning and other support measures
- Documented procedures and provided training to national staff on accommodation procedures to ensure consistent application
- Negotiated contracts for exam delivery sites, ensuring appropriate facilities and resources
- Increased inspections and audits of security measures and exam processes at national sites to uphold standards and mitigate risks
- Recruited and supervised staff at national exam sites, ensuring smooth operations and adherence to protocols
- Developed and implemented examination procedures that enhance standardization and minimize appeals
- Analyzed data to validate and improve exam reliability, address appeals, and optimize processes
- Organized and delivered annual national training sessions on exam procedures, security, and administration.
Professor
George Brown College
09.2005 - 06.2010
- Developed and designed course materials, fostering engaging and effective learning environments
- Created assessment tools and materials
- Achieved exceptional pass rates in course delivery to post-secondary and post-degree students
- Delivered informative and captivating lectures on specialized instructional strategies, ethics, and legal issues.
Education
Master of Science in Education (M.S.Ed.) -
Niagara University
Bachelor of Science (B.Sc.) Psychology (Honours) -
University of Toronto
Queens University
Hincks Dellcrest
Skills
Skills:
- CRM Proficiency
- Team building
- Reporting and analysis
- Excellent Communication
- Presentation Skills
- Reporting and documentation
- Interpersonal Communication
- Problem-solving abilities
- Teamwork and Collaboration
- Analytical Thinking
- Interpersonal Skills
- Evidence collection
- Training and mentoring
- Organizational Skills
Certification
Dellcrest, enhancing leadership and team management abilities.
Timeline
Inspector
Retirement Homes Regulatory Authority
05.2015 - Current
Examination Administrator
Pharmacy Examining Board of Canada
12.2010 - 05.2015
Professor
George Brown College
09.2005 - 06.2010
Master of Science in Education (M.S.Ed.) -
Niagara University
Bachelor of Science (B.Sc.) Psychology (Honours) -
University of Toronto
Queens University
Hincks Dellcrest
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