MICHELE CAVANAUGH
Medicine Hat
Summary
I am a self-motivated individual with essential leadership qualities, problem-solving abilities, and planning and organization skills. I have a keen eye for detail and a strong sense of teamwork, which helps to maintain an organized work environment. My ability to handle projects with a high degree of accuracy sets me apart as a reliable and efficient professional.
Overview
14
14
years of professional experience
Work History
Safety Specialist
Safety Buzz Campus
02.2022 - Current
- As a member of the Safety Management Team, I provide Health & Safety Management Systems and consulting services to various companies. Responsibilities include:
- Preparing for and chairing Safety Committee meetings.
- Investigating accidents and incidents, recommending corrective actions to prevent recurrence.
- Increasing employee awareness of safety protocols through engaging educational materials and presentations.
- Enhancing workplace safety by conducting regular inspections and identifying potential hazards.
- Developing and executing safety awareness campaigns to encourage proactive risk identification and mitigation across all organizational levels.
- Supporting audit procedures to ensure all processes and work standards are up to standard.
- Collaborating with management to develop and enforce safety policies and procedures, fostering a safer work environment.
- Creating a culture of accountability by enforcing strict adherence to safety guidelines and promoting open communication about concerns or incidents.
- Maintaining detailed records of safety performance company-wide to ensure regulatory compliance.
- Regularly reviewing industry trends and best practices to integrate new strategies into the safety programs.
- Monitoring changes in legislation related to occupational health and safety, updating company policies to maintain compliance.
- Providing guidance and resources to employees for maintaining safety procedures and enhancing protection.
- Responding efficiently to emergencies as required.
- Recognizing, documenting, and advising on the removal of hazards.
- Investigating accidents and incidents to identify root causes and develop corrective actions to address underlying issues.
- Developing and implementing safety policies and procedures to provide clear guidelines for safe work practices and ensure compliance with regulations for other companies, as well as for Safety Buzz.
Self Employed Painter
Self
03.2012 - Current
- Painted surfaces using brushes and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted all indoor areas.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
- Maintained safe work environment by adhering to health and safety protocols during all painting tasks.
District Returning Officer
Alberta Labour Relations Board
01.2011 - 01.2022
- Conducting votes between employers and unions involves several key responsibilities:
- Completing the necessary paperwork before the vote.
- Setting up the polling station and explaining the voting process procedures to scrutineers.
- Managing the voting process for employees, including ballot counting.
- Filling out the required paperwork and submitting it to the Alberta Labour Relations Board for official recognition.
These tasks must be completed promptly and with meticulous attention to detail. Additionally, it is crucial to:
- Maintain detailed records of the election proceedings for transparency and historical reference.
- Oversee the opening and closing of polling stations, ensuring compliance with established protocols.
- Ensure voter privacy by organizing voting booths efficiently and handling ballots correctly.
- Achieve accurate vote counts through effective ballot processing methods.
- Handle sensitive voter information discreetly, maintaining confidentiality as mandated by law.
Detail & Accessories Dept Admin. & Supervisor
Davis GMC Buick
01.2020 - 01.2021
- Answered phones and scheduled appointments for various departments using the Quorum software system. Addressed customer inquiries and issues. Created work orders and delegated tasks to technicians in the detailing, accessories, and service departments. Ensured that vehicles were finished within the promised timeframe for both customers and internal units. Conducted inspections of vehicles upon completion to verify they met the expected standards. Processed and finalized work orders after completion. Monitored and met the department's monthly targets. Procured necessary supplies for the department as required. Processed customer payments using a point-of-sale system.
Auto Detail Technician
Davis GMC Buick
12.2015 - 12.2019
- Cleaned vehicles promptly and meticulously according to work orders.
Trained new staff members.
Ensured maintenance of equipment.
Upheld a clean driving record.
Complied with company safety protocols and utilized required personal protective equipment (PPE).
Served as Safety Committee Chairperson for 3.5 years, aiding the company in achieving COR Status with an audit score of 96%.
Fostered business growth through exceptional service, generating positive word-of-mouth from satisfied customers.
Kept the work environment clean, orderly, and safe.
Kept car detailing equipment and supplies in prime condition to meet daily requirements.
Applied protective coatings, including sealants, to preserve surfaces.
Back up Head Cashier
Giant Tiger
01.2013 - 12.2015
- I trained and supervised new cashiers, set up tills in the morning, and prepared the front of the store for opening. At night, I closed out tills, transported them to the cash room, and secured them in the vault. I was responsible for placing tobacco orders and processing them upon arrival. Primary role was at the customer service till, managing returns, complaints, lottery sales, and telephone inquiries. Additionally, I assisted with merchandise processing when possible. I addressed escalated customer issues with professionalism and empathy, striving for satisfactory resolutions. .
Skills
- Efficient
- Team player
- Reliable
- Self motivated
- Attention to detail
- Excellent communication skills
- Organizational Management
Languages
English
Full Professional
Achievements/ Education / Certifications
- Grade 12 Diploma, Medicine Hat High School
- Completed an Online Office Administration Assistant course while working full-time
- First Aid – Level C / AED Certified
- ALGC Certification
- WHIMIS
- Certified to administer Naloxone
- H2S
- Confined Space
- Safety Certification Courses Completed through A.A.S.P. 1. Health and Safety Program Development 2. Understanding Legislations 3. Accident and Incident Investigation 4. Hazard Assessments and Methods of Controls. 5. Leadership Roles and Responsibilities for OHSMS
6. Fatigue Management 7. Workplace Inspections. Documentation provided upon request
- Course completed through Canadian Centre for Occupational Health and Safety 1. Alberta Health and Safety Committee and Representatives Course. Documentation provided upon request
References
- Mike Schritt, (403)866-5955, Davis GMC Parts Manager/Past Co-worker
- Bob Derzaph, (403)952-0200, Davis GMC Fleet Manager/ Past Co-worker
- Cory Aberle. (403)529-7741.
Timeline
Safety Specialist
Safety Buzz Campus
02.2022 - Current
Detail & Accessories Dept Admin. & Supervisor
Davis GMC Buick
01.2020 - 01.2021
Auto Detail Technician
Davis GMC Buick
12.2015 - 12.2019
Back up Head Cashier
Giant Tiger
01.2013 - 12.2015
Self Employed Painter
Self
03.2012 - Current
District Returning Officer
Alberta Labour Relations Board
01.2011 - 01.2022
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