Michele Carbone
Elk Grove
Summary
Seasoned professional familiar with using wide range of methods to deliver effective learning experiences to students. Focused on developing individual potential and cultivating learning-focused atmosphere for student success.
Overview
10
10
years of professional experience
Work History
Student Teacher
Elk Grove Unified School District
Elk Grove
08.2024 - Current
- Built and strengthened positive relationships with students, parents and teaching staff.
- Adapted lesson content for students with special needs to ensure inclusive education.
- Participated in professional development workshops and seminars related to education and teaching methods.
- Conducted classroom observations to assess student performance.
- Prepared teaching materials and visual aids to support lesson objectives.
- Collaborated with faculty members to discuss student progress and develop strategies for improvement.
- Assisted lead teacher in managing classroom behavior and maintaining a positive learning environment.
Administrative Assistant
Red House Behavior Management
10.2023 - 04.2024
- Assisted director with transferring audit notes from all client sessions.
- Reviewed and edited documents for accuracy in insurance records.
- Managed scheduling hours, correcting and updating payroll information.
- Cross-referenced client emails and schedules to ensure team consistency.
- Performed administrative tasks including client calls, time edits, and records quality control.
Executive Assistant
Trophy Beauty Academy
Elk Grove
12.2022 - 07.2023
- Schedules appointments and meetings for clients and staff members using various scheduling software and tools.
- Manages the front desk, greeting and directing clients and students, and answering incoming phone calls.
- Maintains and organizes electronic and physical files, ensuring confidential information is protected and easily accessible.
- Conducted inventory checks to ensure all necessary supplies and equipment were available for upcoming training sessions.
- Responds to client and student inquiries in a timely and professional manner, resolving issues and addressing concerns.
- Maintains the cleanliness and organization of the academy's training facilities, ensuring a safe and professional environment for clients and students.
- Monitors and evaluates training sessions to ensure quality and effectiveness, providing feedback and recommendations for improvement.
- Manages the academy's social media presence, posting updates, responding to comments and messages, and engaging with followers.
- Provides administrative support to the owner, including calendar management, travel arrangements, and expense reports.
District Manager
European Wax Center
Oakland
08.2015 - 12.2021
- Oversaw daily operations of multiple European Wax Center locations in Northern California, managing a team of 25 front desk associates, call center associates, leads, and wax specialists to ensure top-notch customer service and sales performance.
- Trained and mentored team members on effective sales techniques and customer service best practices, resulting in increased revenue and improved customer satisfaction.
- Developed and implemented performance metrics to monitor employee performance, identify areas of improvement, and recognize top performers.
- Collaborated with franchisees and corporate leadership to establish and achieve business goals, including improving performance, increasing sales, and expanding operations.
- Evaluated budget plans and current costs to project trends and recommended updates to achieve financial targets and improve profitability.
- Conducted research and analysis of market trends, competition, and customer feedback to identify opportunities for growth and optimization.
- Prepared locations for corporate audits by analyzing marketing and inventory reports and ensuring compliance with company standards and protocols.
- Cultivated positive relationships with associates, team leadership, and franchisees through effective communication, collaboration, and conflict resolution.
Education
Master of Arts - Education
University of The Pacific
Stockton, CA05-2025
Bachelor of Science - Recreation Management
San Diego State University
San Diego, CA12.2009
Skills
- Scheduling and flexibility
- Human resources management
- Employee interviewing
- Business administration
- Multi-tasking proficiency
- Project planning and execution
- Analytical thinking
- Process improvement strategies
- Operations leadership
- Communication excellence
- Training and development facilitation
- Budgeting and finance management
- Risk assessment and management
- Problem-solving techniques
- Organizational effectiveness
- Strategic planning initiatives
References
References available upon request.
Timeline
Student Teacher
Elk Grove Unified School District
08.2024 - Current
Administrative Assistant
Red House Behavior Management
10.2023 - 04.2024
Executive Assistant
Trophy Beauty Academy
12.2022 - 07.2023
District Manager
European Wax Center
08.2015 - 12.2021
Master of Arts - Education
University of The Pacific
Bachelor of Science - Recreation Management
San Diego State University
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