Michele Bossi
Meaford,ON
Summary
Strategic leader with proven ability to implement organizational goals. Excellent customer service, problem solving and interpersonal skills. Self-directed, adept at managing multiple projects in a fast-paced environment.
Overview
19
19
years of professional experience
Work History
Caregiver for My Father
Wilfred D. Crowther
03.2020 - 12.2021
- Provided 24/7 personal support care for senior with Multiple Myeloma
- Managed and facilitated medical appointments, dispensed medication, and assisted with physio therapy
- Maintained patient's home both outside and inside
Co-Owner/Operator
GARAFRAXA CAFÉ
04.2015 - 03.2020
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Organized and hosted community events, art shows and live music concerts
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
Employee Benefits Practice Leader
BUCK CONSULTANTS, A XEROX COMPANY
01.2007 - 01.2012
- Oversaw consultants providing employee benefits advice to large corporations
- Met annual revenue and profit targets
- Recruited, hired and trained all staff, providing supervision and ongoing career development
- Developed and maintained excellent relationships with co-workers, leadership, clients and providers
- Presented at industry events, and authored articles in benefits publications
Benefits Director
GEORGE WESTON LTD/LOBLAW COMPANIES LTD
01.2003 - 01.2007
- Led strategic planning and development of benefit plan design and budget in partnership with finance and legal teams.
- Developed company cost information for new plans and made recommendations to management concerning cost-sharing between company and associates.
- Contributed expertise and performed data analysis for health, welfare and retirement plans for acquisitions and union negotiations.
- Oversaw procurement, selection, negotiation and contracting process for third-party vendors and managed service agreements.
Education
Bachelor of Arts - Philosophy
University of Western Ontario (Huron College)
1988
Skills
- Decision-Making
- Attention to Detail
- Self-Directed
- Interpersonal Communication
- Customer Service
Community Service
Comptroller, Durham Business Improvement Association (2016, 2017, 2018, 2019)
Comptroller, Durham Art Gallery (2019)
Director, Durham & Community Hospital Foundation (2019)
Timeline
Caregiver for My Father
Wilfred D. Crowther
03.2020 - 12.2021
Co-Owner/Operator
GARAFRAXA CAFÉ
04.2015 - 03.2020
Employee Benefits Practice Leader
BUCK CONSULTANTS, A XEROX COMPANY
01.2007 - 01.2012
Benefits Director
GEORGE WESTON LTD/LOBLAW COMPANIES LTD
01.2003 - 01.2007
Bachelor of Arts - Philosophy
University of Western Ontario (Huron College)
Similar Profiles
SHREY PATELSHREY PATEL
Student at Wilfred Laurier UniversityStudent at Wilfred Laurier University
Harveer SanghaHarveer Sangha
Builder at Sir Wilfred Laurier Secondary SchoolBuilder at Sir Wilfred Laurier Secondary School
David ThomasDavid Thomas
VIP Coach Driver at Wilfred Luxury Coaches LtdVIP Coach Driver at Wilfred Luxury Coaches Ltd
Zoe CookZoe Cook
Home Staging Assistant at Flair Style CoHome Staging Assistant at Flair Style Co
Keith MortonKeith Morton
Landscape Worker at Ladley Lawn CareLandscape Worker at Ladley Lawn Care