Michele Baricuatro
Sydney,NS
Summary
Customer-focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Proven ability to address concerns effectively through strong interpersonal skills. Committed to driving positive outcomes in customer interactions.
Overview
17
17
years of professional experience
Work History
Crew Member
McDonalds
Sydney, Nova Scotia
06.2024 - Current
- Delivered quality customer service by interacting pleasantly with guests.
- Assisted management team in conducting inventory counts of food products and beverage supplies.
- Maintained positive atmosphere for guests through excellent customer service.
ESL Teacher
Bestutor
Changsha, Hunan Province
03.2019 - 04.2023
- Delivered individualized instruction to diverse students, enhancing engagement and understanding.
- Distributed academic resources to support examination preparation for all learners.
- Planned and organized comprehensive lessons for adult English language learners, focusing on core skills.
Sales Associate
SM
Manila, Philippines
11.2008 - 04.2010
- Achieved daily sales goals by assisting teammates with sales-processing tasks.
- Developed and nurtured relationships with peers and upper management to enhance team performance.
- Responded to customer inquiries about product features, pricing, and availability.
Education
MBA - Logistics And Supply Chain Management
Cape Breton University
Sydney, NS04-2026
Bachelor of Science - Business Administration And Management
Saint Joseph College
Maasin City, Southern Leyte06-2014
Bachelor of Science - General Education
Southern Leyte State University
Sogod, Southern Leyte06-2008
Skills
- Customer engagement
- Workplace efficiency
- Reliability and punctuality
- Customer service
- Initiative and Self-motivation
- Instructional plan implementation
- Merchandising proficiency
Timeline
Crew Member
McDonalds
06.2024 - Current
ESL Teacher
Bestutor
03.2019 - 04.2023
Sales Associate
SM
11.2008 - 04.2010
MBA - Logistics And Supply Chain Management
Cape Breton University
Bachelor of Science - Business Administration And Management
Saint Joseph College
Bachelor of Science - General Education
Southern Leyte State University
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