Summary
Overview
Work History
Education
Skills
Timeline
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Michele Allen

Ottawa,ON

Summary

Talented and experienced Office Administrator. Possessing a keen analytic mind, effective communication skills, and a dedication to helping organizations succeed. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

33
33
years of professional experience

Work History

Congregational Administrator

Beth Israel Synagogue
03.2018 - Current
  • Responsible for overseeing daily administrative operations
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Reduced financial discrepancies by accurately managing budgeting, bookkeeping, and auditing tasks.
  • Responsible for the development and coordination of events.

Officer Administrator

Harrowsmith Free Methodist Church
10.2009 - 03.2018
  • Responsible for all administration duties in the office environment.
  • Effectively produced weekly bulletins, monthly calenders, and monthly attendance reports.
  • Improved overall department efficiency by streamlining processes and implementing new policies.
  • Responsible for the coordination of event and organization functions.
  • Proficient in Microsoft Publisher, Word, Excel, PowerPoint and Access.
  • Routinely updated and managed webpage maintenance and design.

Administration Supervisor

TNT (U.K) Ltd
09.2002 - 01.2007
  • Responsible for a team consisting of four Administration Clerks, two receptionists and the cleaner.
  • Managed daily operations of the department, delegating tasks appropriately and monitoring progress to ensure timely completion.
  • Oversaw recruitment efforts within the department to attract top talent and maintain optimal staffing levels at all times.
  • Responsible for the supervision of collections and sales ledger accounts and the Customer Service team.
  • Key job duties included presentation at manager meetings, producing reports and maintaining company calender, scheduling meetings, timekeeping, disciplinary procedures, and people management.
  • Ensured all invoices, credit notes, and delivery notes were printed and distributed in a timely manner.

Credit Control Clerk

Polypipe Kitchen & Bathroom Products
12.1994 - 04.2002
  • Responsible for maintaining sales ledger accounts (A through M).
  • Diligently prepared customer invoices and documents.
  • Reduced outstanding debts for the company by consistently following up on overdue accounts.
  • Cultivated strong working relationships with key stakeholders including banks, financial institutions, and other external agencies critical to business operations.
  • Responsible for proofing and researching, alongside the distribution of internal and external mail.

Administrative Assistant

U.K Ministry Of Defense
09.1991 - 10.1994
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

B-Tec National Diploma - Business Administration HND

St. Johns College of F.E
Manchester, England, U.K

Diploma - Medical Transcription

Stratford Career Institute
2017

Skills

  • Office Administration
  • Meeting Coordination
  • Verbal and Written Communication
  • Quickbooks
  • Filing
  • Minute Taking
  • Organization and Time Management
  • Attention to Detail

Timeline

Congregational Administrator

Beth Israel Synagogue
03.2018 - Current

Officer Administrator

Harrowsmith Free Methodist Church
10.2009 - 03.2018

Administration Supervisor

TNT (U.K) Ltd
09.2002 - 01.2007

Credit Control Clerk

Polypipe Kitchen & Bathroom Products
12.1994 - 04.2002

Administrative Assistant

U.K Ministry Of Defense
09.1991 - 10.1994

B-Tec National Diploma - Business Administration HND

St. Johns College of F.E

Diploma - Medical Transcription

Stratford Career Institute

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Michele Allen