Michelanie Butler
San Diego
Summary
Dynamic kitchen supervisor with expertise in staff supervision and food safety compliance, honed at TGI Fridays. Proven ability to enhance team productivity and ensure quality assurance, achieving a 95% customer satisfaction rate. Skilled in inventory management and employee scheduling, fostering a collaborative work environment while maintaining high standards of hygiene and nutrition.
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management, and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
9
9
years of professional experience
Work History
Food Service Supervisor
Scripps Memorial Hospital
01.2023 - 05.2025
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Performed tasks pertaining to transportation, preparation and setting up of delivery meals.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
Team Member
Jack in the Box
11.2019 - 01.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Trained and assisted new kitchen staff members.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Managed opening and closing shift kitchen tasks.
- Cooked menu items according to specified instructions.
- Prepared ingredients for menu items.
- Kept kitchen up to code for health and safety inspections.
- Received and stored food supplies, raw materials and other ingredients.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed company recipes and production standards to satisfy customers.
Kitchen Supervisor
TGI Fridays
01.2016 - 11.2019
- Directed activities of team of skilled kitchen workers preparing and serving meals. managed inventory.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Developed kitchen staff through training, disciplinary action, and performance reviews with assistance of a manager
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Served consistent portions following recipes and control standards.
- Monitored food inventory and supplies to prevent waste.
- Supervised food presentation and plating to enhance visual appeal.
- Directed food preparation and cooking activities to meet health and safety standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Associate of Science - Business Administration And Management
University of Phoenix
Online06-2028
Skills
- Kitchen staff coordination
- Portioning
- Quality assurance policies
- Ordering supplies
- Employee scheduling
- Food presentation
- Hygiene practices
- Nutrition
- Cooking techniques
- Point of sale systems
- Allergy awareness
- Food storage
- Food preparation
- Staff supervision
- Catering management
- Food safety compliance
- Inventory management
- Schedule management
- Buffet setup and takedown
- Schedule coordination
- Sanitation standards
Timeline
Food Service Supervisor
Scripps Memorial Hospital
01.2023 - 05.2025
Team Member
Jack in the Box
11.2019 - 01.2022
Kitchen Supervisor
TGI Fridays
01.2016 - 11.2019
Associate of Science - Business Administration And Management
University of Phoenix
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