Michel Kusch
Vancouver,Germany
Summary
Friendly Sales Associate with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organization skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Overview
3
3
years of professional experience
Work History
Outbound Sales
Deutsche Telekom
07.2023 - 09.2024
- Provided valuable input during team meetings that led to improvements in outbound sales processes and procedures
- Selling Mobile Contracts to Customer via Telephone
- Analyzed market trends to anticipate shifts in customer preferences, adjusting outbound sales strategies accordingly for continued success
- Provided ongoing training and coaching to the outbound sales team, enhancing their skills and performance
Printer for Merchandise and Sporting Goods
Wosz Fan Shop
08.2022 - 04.2023
- Maintained a clean, organized workspace for efficient operation of all printing tasks
- Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs
- Trained new employees in proper use of equipment, safety procedures, and company policies
- Continuously updated knowledge of industry trends, new technologies, and best practices to maintain competitive edge as a skilled printer professional
Receptionist
Sportstudio Galaxy
12.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices
- Kept reception area clean and neat to give visitors positive first impression
Pizza Delivery Driver
Papa John's Pizza
05.2021 - 10.2021
- Improved customer satisfaction by consistently delivering orders on time and with accuracy
- Maintained a clean driving record, ensuring safe and responsible transportation of food items
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience
Education
High School Diploma -
Berufsbildende Schulen IV Halle „Friedrich List“
Halle (Saale)06.2023
Commercial Assistant -
Berufsbildende Schulen IV Halle „Friedrich List“
Halle (Saale) 06.2022
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Attention to Detail
- Stress resistant and problem-solving
- Organization & time management
Languages
English
Professional Working
Timeline
Outbound Sales
Deutsche Telekom
07.2023 - 09.2024
Printer for Merchandise and Sporting Goods
Wosz Fan Shop
08.2022 - 04.2023
Receptionist
Sportstudio Galaxy
12.2021 - 06.2022
Pizza Delivery Driver
Papa John's Pizza
05.2021 - 10.2021
High School Diploma -
Berufsbildende Schulen IV Halle „Friedrich List“
Commercial Assistant -
Berufsbildende Schulen IV Halle „Friedrich List“
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