MICHEL ABDEL NOUR

• Managed three internal products, including two vendor solutions, for over 3,000 users in the firm.
• Led customer advisory groups with senior stakeholders to capture feedback, shape the strategy for my products, and maintain product roadmaps in Jira Advanced Roadmaps aligned with company goals.
• Collaborated cross-functionally with other agile squads in my fleet to deliver on our fleet objectives in a timely manner
• Maintained a prioritized requirements backlog for my entire product suite in Jira, based on internal user feedback.
• Influenced strategic product direction through hands-on collaboration with external partners' Product Teams and C-Suite.
• Led security and architecture reviews to ensure seamless product integration and compliance with firm security requirements and regulations.
• Built analytics to track product adoption and performance and identified opportunities for optimization.
• Led multiple product launches and pilots, including internal product marketing campaigns
• Negotiated with vendors to obtain most cost-effective pricing and commitment on strategic product deliverables.
• Led the development of multiple integrations to connect on-premises and cloud products, leveraging vendor product APIs.
• Organized cross-functional workshops to promote best practices and increase adoption around my products.
• Created and maintained documentation for my products on StackOverflow and Confluence to instill best practices and boost adoption

Hired as a Product Owner on-site with Morgan Stanley.

• Led scrum ceremonies, including sprint planning, retrospectives, estimations, and maintained a prioritize backlog of features.
• Introduced two new features and led the design of a new integration with DocuSign.
• Captured user feedback in Aha! and ProductBoard to inform new features and product enhancements.
• Analyzed product metrics in Pendo to develop strategies for customer adoption and retention.
• Conducted design reviews for multiple key features in Figma, offering constructive feedback to design team.

• Conducted market research and authored PRDs for two new products in Confluence.
• Developed mockups in InVision Studio and led Design Review meetings to gather early stakeholder feedback.
• Directed development and sprint planning in Jira for a new cloud-based enterprise platform project to enhance collaboration between Sales and Engineering.
• Built the frontend for the platform using React.
• Integrated frontend with backend using axios and Spring Boot; performed query testing with MySQL.
• Successfully launched the MVP of the platform and received recognition from senior management for the quality of the user research.

• Resolved customers’ API, networking, and connectivity issues with Bloomberg software products.
• Collaborated with other IS Interns on a data analysis project to generate insightful reports around the shift in demand for technical support due to COVID-19
• Delivered the project on time, and received recognition from the internship supervisor.

• Attended workshops on topics such as Entrepreneurship, VC Finance, VC dealflow, Brand Management
• Led the Social Media Strategy for the Community Team’s Recruitment Campaign which resulted 4 times more applicants than years prior