Micheal Trimble
General Managment
Guelph,ON
Summary
Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.
Overview
10
10
years of professional experience
15
15
years of post-secondary education
Work History
Automotive Parts Consultant
Guelph Volkswagen
12.2023 - Current
- Streamlined inventory management for improved efficiency and reduced waste.
- Conducted regular audits of physical inventory, identifying discrepancies and implementing corrective measures.
- Resolved customer complaints promptly, demonstrating empathy and commitment to excellent service.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
General Manager
Collective 33 Inc
01.2019 - 01.2022
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Introduced new methods, practices and systems to reduce turnaround time.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Identified trends in customer marketplaces to develop valuable solutions.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Evaluated suppliers to maintain cost controls and improve operations.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Developed and maintained relationships with customers and suppliers through account development.
Service Appointment Coordinator
Guelph Toyota
08.2017 - 02.2018
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled and confirmed appointments and meetings for senior management team.
- Established and maintained client rapport by utilizing quality customer service.
- Scheduled consultations for many potential customers.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Collected payments from clients and updated account balances.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Entered daily data in computer systems and documented office activities.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Assisted office team by making phone calls, copies and appointments.
- Answered phone calls and answered questions from potential customers.
- Set appointments with salespeople and potential customers.
Supervisor
Culture Rising Port Credit
10.2014 - 01.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Tracked and prepared quarterly reports to present to leadership.
- Monitored expenditures to mitigate risk of overages.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Streamlined operations to improve process efficiency.
- Achieved results by working with staff to meet established targets.
- Identified individual employee's unique work styles and adapted management methods.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
Education
Event Manager Diploma - Arts And Entertainment Management
Metal WorksInstitute
Mississauga, ON 09.2014 - 09.2015
High School Diploma -
G.C.V.I
Guelph 09.2009 - 06.2013
Level 1 Electrical Pre-apprenticeship Program
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON 05.2013 - 08.2023
Skills
- Performance improvement
Deadline-oriented
Project Management
Business Development
Employee scheduling
Relationship building
Staff training/development
Consistently meet goals
Product development
Effective leader
Sales expertise
Glass Blower
While managing Collective 33 , I also participated as a glass blower and ran my own business through the shop. I spent many years growing my skills and running my business through trial and error, persistence, patience, dedication and many, many hours. After much consideration I have decided not to walk this career path but instead to keep it as a passion project or hobby in my own spare time. I believe starting and running my own business has taught me many skills and lessons that I am excited to share with my colleagues.
Timeline
Automotive Parts Consultant
Guelph Volkswagen
12.2023 - Current
General Manager
Collective 33 Inc
01.2019 - 01.2022
Service Appointment Coordinator
Guelph Toyota
08.2017 - 02.2018
Supervisor
Culture Rising Port Credit
10.2014 - 01.2017
Event Manager Diploma - Arts And Entertainment Management
Metal WorksInstitute
09.2014 - 09.2015
Level 1 Electrical Pre-apprenticeship Program
Conestoga College Institute of Technology And Advanced Learning
05.2013 - 08.2023
High School Diploma -
G.C.V.I
09.2009 - 06.2013
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