Micheal Pimentel
Innisfil,Ontario
Summary
Proven track record of enhancing customer satisfaction and operational efficiency. Expert in paint application techniques and drywall repair, coupled with exceptional problem-solving abilities. Successfully managed projects, exceeding client expectations and fostering strong team collaboration. Achieved significant improvements in business operations, showcasing a strong work ethic and attention to detail.
Overview
18
18
years of professional experience
Work History
House Painter
R & Z Premium Painting and Renovations
06.2022 - Current
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used brushes, spray guns and paint rollers to paint surfaces.
- Maintained clean job sites by promptly disposing of debris, unused materials, and cleaning tools after each task''s completion.
- Collaborated with team members for efficient project execution and seamless communication between all parties involved.
- Safeguarded clients'' property by diligently protecting surfaces and fixtures from damage during the painting process.
- Enhanced client satisfaction with meticulous attention to detail and consistent color matching.
- Managed inventory of paint supplies and equipment to maintain optimal work efficiency while minimizing costs related to material overstock or shortages.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
Project Manager
VY Installations Ltd
01.2019 - 06.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Shop Owner
Arkham City Comix
03.2014 - 02.2019
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Maximized operational efficiency by utilizing technology tools such as point-of-sale systems or inventory management software to streamline administrative tasks within the shop environment.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Increased store revenue through effective product merchandising and targeted marketing campaigns.
- Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
- Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
Auto Detailer
Car Haulers Canada
04.2012 - 02.2014
- Washed cars and trucks daily for auto dealerships, commercial shoots, auto shows.
- Setup and maintained vehicles in malls and events for display.
- Managed a team of 10 people traveling across Canada setting up and maintaining all vehicles in for Honda and Acura at the international auto shows.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Auto Mechanic Technician
Staffern Auto Repair
06.2006 - 08.2012
- Upheld company reputation by consistently delivering high-quality workmanship and maintaining strong customer relationships.
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Increased repeat business through exceptional customer service and communication regarding vehicle needs.
- Minimized customer wait times by completing maintenance tasks in a timely manner without compromising quality.
- Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
- Evaluated client vehicles for additional repair needs during routine service appointments, offering recommendations based on findings.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Education
Automotive Service Technician
Centennial College
Scarborough, ONHigh School Diploma -
St Theresa of Liseux CHS
Richmond Hill, ON06.2006
Skills
- Brush and Roller Skills
- Paint Application Techniques
- Indoor and Outdoor Painting
- Pressure Washing
- Drywall Repair
- Customer Service
- Problem-solving abilities
- Business Operations
- Strong Work Ethic
- Attention to Detail
- Team Player
Languages
English
Timeline
House Painter
R & Z Premium Painting and Renovations
06.2022 - Current
Project Manager
VY Installations Ltd
01.2019 - 06.2022
Shop Owner
Arkham City Comix
03.2014 - 02.2019
Auto Detailer
Car Haulers Canada
04.2012 - 02.2014
Auto Mechanic Technician
Staffern Auto Repair
06.2006 - 08.2012
Automotive Service Technician
Centennial College
High School Diploma -
St Theresa of Liseux CHS