Hi, I’m
Michal Eichler
Vancouver,BC
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
14
years of professional experience
1
Certification
1
Language
Work History
A&B Tool Rentals
Supervisor
08.2022 - Current
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Morebikes inc.
Store Manager
04.2016 - 01.2021
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
F.D.R. Company
Assistant Manager
01.2013 - 01.2016
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Vodafone Czech Republic a.s.
Representative/Coach
01.2010 - 01.2013
Job overview
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Education
Working at heights
Integrated High SchoolCzech Republic
High School Diploma
01.2010
Skills
- MS Office
- Siebel, Lightspeed, Oracle, Point of Rental
- Strategic Planning
- Staff Management
- Project Management
- Negotiation
- Complex Problem-Solving
- Training and Mentoring
- Critical Thinking
- Emotional Intelligence
- Bosch e-bike certificate
- Empathic thinking
- Patience
- Friendly attitude
- Standard motor vehicles
- Excavator and some farm/construction machinery
Languages
English
Native or Bilingual
Czech
Native or Bilingual
Slovak
Full Professional
References
References available upon request. Michal Eichler
Certification
Customer Experience,
Mechanical Certificates
Extreme sports
Anything that creates the Ultimate Rush; specially Mountain biking, Lone back-country camping
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balanceStock Options / Equity / Profit SharingInterests
Sports a lot
Timeline
Supervisor
A&B Tool Rentals
08.2022 - Current
Store Manager
Morebikes inc.
04.2016 - 01.2021
Assistant Manager
F.D.R. Company
01.2013 - 01.2016
Representative/Coach
Vodafone Czech Republic a.s.
01.2010 - 01.2013
Working at heights
Integrated High School
High School Diploma
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