Michael M. Sebastian
Baldwin Park
Summary
Accomplished Team Lead specializing in staff training and safety compliance. Enhanced inventory management and fostered team collaboration, driving operational efficiency. Experienced in customer service, analyzing business performance, and resolving discrepancies to improve team performance and operational success.
Overview
5
5
years of professional experience
Work History
Team Lead Receiving Associate
Macy's Store
Arcadia
09.2024 - 02.2026
- Trained new staff on company policies and customer service standards, enhancing team readiness and customer satisfaction.
- Led team to meet deadlines and maintain high-quality standards in task completion, fostering a collaborative work environment.
- Counted inventory and resolved discrepancies, ensuring system accuracy and supporting operational efficiency.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Analyzed business performance data and forecasted business results for upper management.
Healthcare Unarmed Security Officer
Allied Universal Security Services
Baldwin Park
07.2023 - 09.2024
- Conducted regular patrols to enhance safety and security of premises.
- Responded promptly to alarms and emergency situations.
- Monitored security systems and access controls throughout the facility.
- Maintained detailed incident reports to document security-related activities.
- Delivered exceptional customer service while assisting employees and visitors.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
- Monitored CCTV and alarm systems for signs of unauthorized access or breaches.
Material Handler Team Lead
Macy's Logistics Distribution Center
City of Industry
04.2022 - 07.2023
- Monitored inventory levels and conducted stock checks to ensure timely availability of materials for production.
- Ensured that all materials were handled safely in accordance with company policies and procedures.
- Organized storage areas so that materials could be easily located when needed for production purposes.
- Maintained accurate records of delivery schedules, orders, and quality control checks to support operational efficiency.
- Managed multiple projects simultaneously while ensuring adherence to high quality standards and timely completion.
Freight Team Associate
The Home Depot Inc
City of Industry
01.2021 - 03.2022
- Inspected incoming shipments for accuracy and quality standards.
- Loaded and unloaded freight, ensuring accurate inventory levels to support operational needs.
- Organized merchandise on shelves to enhance product visibility.
- Maintained a clean and safe work environment for all associates.
- Monitored stock levels, identifying and reporting discrepancies to management for resolution.
- Worked cooperatively with coworkers to complete tasks efficiently within deadlines.
- Assisted team members throughout the shift.
- Reviewed labeling and stocking of on-shelf inventory, confirming accurate pricing and content information for customer satisfaction.
Warehouse Package Handler
UPS Distribution Center
Baldwin Park
05.2020 - 01.2021
- Sorted packages by destination, facilitating timely distribution and minimizing delays.
- Operated material handling equipment safely and effectively.
- Inspected packages for damages and ensured proper handling practices.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Reported lost or damaged items to supervisors immediately, enhancing inventory accuracy.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Ensured compliance with postal regulations for hazardous materials, maintaining safety standards.
Food Handler/Customer Service Cashier
Wetzel Pretzels
City of Industry
2018 - 05.2020
- Guided customers in product selections, delivering personalized service to enhance their experience.
- Demonstrated knowledge of menu items in order to answer customer questions accurately.
- Managed cash register operations, balancing cash drawers at shift end.
- Prepared fresh pretzels following established recipes and safety standards.
- Maintained a safe working environment by adhering to all sanitation protocols.
- Ensured compliance with local health codes regarding proper storage of food products.
- Organized and sanitized work areas to comply with company standards and local health regulations.
- Checked temperatures of freezers, refrigerators and hot holding units on a regular basis.
Education
High School Diploma -
Workman High School
City Of Industry, CA05-2020
Timeline
Team Lead Receiving Associate
Macy's Store
09.2024 - 02.2026
Healthcare Unarmed Security Officer
Allied Universal Security Services
07.2023 - 09.2024
Material Handler Team Lead
Macy's Logistics Distribution Center
04.2022 - 07.2023
Freight Team Associate
The Home Depot Inc
01.2021 - 03.2022
Warehouse Package Handler
UPS Distribution Center
05.2020 - 01.2021
Food Handler/Customer Service Cashier
Wetzel Pretzels
2018 - 05.2020
High School Diploma -
Workman High School