MICHAELE NGUSE
Edmonton,Canada
Summary
Results-oriented professional with a strong track record at Uber, achieving a 97% customer satisfaction rating. Expertise in optimizing delivery routes and ensuring safety compliance. Holds certifications in Confined Space, H2S Alive, Fall Protection, WHMIS 2015, CSO, and CSTS-20, along with a class 4 driver license. Proven ability to enhance operational efficiency through effective driving and order picking skills.
Overview
14
14
years of professional experience
Work History
driving delivery
Uber
Edmonton, Alberta
08.2023 - 08.2025
- - Delivered food and packaged goods promptly and efficiently to customers, ensuring high levels of customer satisfaction.
- Maintained an average delivery rating of [97%], which reflects a commitment to quality service and customer care.
- Managed time effectively by optimizing delivery routes, leading to increased delivery efficiency, and reduced wait times.
- Handled customer inquiries and concerns professionally, fostering a positive relationship with clients.
- Adhered to safety and health guidelines while managing food delivery, contributing to a safe and hygienic delivery experience.
Warehouse Worker
PORTSIDE WAREHOUSING
Edmonton, Canada
07.2022 - 07.2023
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Examined packages and goods for damage and notified vendors of replacement needs.
Warehouse Associate
IMPLANT DIRECT
Hod Hasharon, Israel
01.2018 - 04.2022
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Received deliveries, scanned packages and updated orders in internal database.
Housekeeper
SUPER MARKET
Hod Hasharon, Israel
01.2012 - 12.2014
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Education
High School Diploma -
09.2006
Skills
- Safety-First Mentality
- Hand and Power Tool Operation
- Loading and Unloading Systems
- Heavy Lifting
- Hand and Power Tools
- Superior Work Ethic
- driving, delivery, order picking
Timeline
driving delivery
Uber
08.2023 - 08.2025
Warehouse Worker
PORTSIDE WAREHOUSING
07.2022 - 07.2023
Warehouse Associate
IMPLANT DIRECT
01.2018 - 04.2022
Housekeeper
SUPER MARKET
01.2012 - 12.2014