MICHAEL CHING FERNANDEZ
Calgary Alberta,AB
Summary
A highly organized and hardworking individual, adept at multitasking with keen attention to detail, committed to finishing tasks on time and exceeding set standards. CAREER OBJECTIVE Experienced Restaurant manager with 10 years’ experience in the hospitality industry, proven success in driving customers satisfaction and increasing profit. Additional experiences for being supervisor, more than year for the LOGISTIC company distributed properly to maintain the customers highly satisfaction and good service level. Another thing is I have an experience delivery item and handling equipment like material inside the warehouse.
Overview
13
13
years of professional experience
Work History
Warehouse Worker
Sarcee Trail
Calgary, Alberta
08.2024 - Current
- Managing the areas and other Departments, Warehouse Logistics
- Location Stocks, and checking overstocks
- Managed and handle other people inside workplace
Manager
Mucho Burrito Fresh Mexican Grill Restaurant
06.2018 - 01.2024
- Developed comprehensive training materials
- Location: Country Hills Blvd Ne Calgary AB program to ensure customer service excellence
- Managed a team of 10 people restaurant staff, Present ensuring customer satisfaction and efficient
- Scheduled staff shifts and ensured proper Utilization of labor hours
Sales Manager
- 10.2017
- Range organizations and enhancing client, September 31, 2013 experiences and achieving top brand loyalty.
WAREHOUSE SUPERVISOR
LOGISTIC WAREHOUSE
- 07.2013
- Managed and coordinated logistics operations across each provinces delivering consistent on Puregold Retail Company time delivery rate of 98% or more than
- Manila
- Cultivated a team focused environment to
- Warehouse Supervisor collaboratively achieve stringent monthly targets
- To 2012 May
- Managed a team of 50 employees fostering a high performance work culture that resulted in a 15% reduction in staff turnover.
OPERATION SUPERVISOR
03.2012 - 01.2012
- RETAIL INDUSTRY
- Tracked inventory and ordered merchandise and supplies according to corporate guidelines to
- Puregold Retails Company maximise sales and maintain store appearance
- Manila
- Trained new employees on proper protocols and, 7,2011 customer service standards.
LOGISTIC WAREHOUSE
Canadian Tire Company
- Forklift, Receiving Stocks, Safety Training
KEY ACCOUNT, SALES MANAGER
Sanitary, Products Asia Inc
- Dynamic Key Account Manager with years of experiences and a strong background playing
- And retention of key accounts for a wide
Education
Bachelor of Degree Hotel - Restaurant Management
St Claire College of University
01.2008
Skills
- Driving
- Forklift
- Customer Service Management Records Organization and Management Driving Professional
- Safety Standards, Supervisory Experience, Quality Assurance
- Train staff, employee motivation, coordination
- Department Oversight, Supply Chain, Distribution, Time Management
Accomplishments
- Data Analysis/ Forklift
- Transport Management
- Responsibility and Self-Management
- Planning Organization
- Communication
- Hospitality Management
Timeline
Warehouse Worker
Sarcee Trail
08.2024 - Current
Manager
Mucho Burrito Fresh Mexican Grill Restaurant
06.2018 - 01.2024
OPERATION SUPERVISOR
03.2012 - 01.2012
Sales Manager
- 10.2017
WAREHOUSE SUPERVISOR
LOGISTIC WAREHOUSE
- 07.2013
LOGISTIC WAREHOUSE
Canadian Tire Company
KEY ACCOUNT, SALES MANAGER
Sanitary, Products Asia Inc
Bachelor of Degree Hotel - Restaurant Management
St Claire College of University
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