Michael C. Knowles

Manage buying and selling pre- owned both wholesale and retail.

Created a Motorsports division from ground up.

Successfully bought / sold / and exported cars for both wholesale and retail.

Was responsible for managing wholesale and pre-owned retail inventory for the entire group .

Train and manage staff to successfully maintain the inventory to a sustainable and efficient level to be competitive and profitable in our trading areas.

Created a wholesale division for the entire Budds Group of Companies. Took them to a regular and generous profit level on a regular basis. Exceeded all expectations both in wholesale return and inventory management.

Created a wholesale outlet to successfully generate regular earnings that always exceeded our targets.

Managed and controlled all wholesale pre- owned inventory. Successfully disposed and created a lane that regularly generated a profit center for the group.

Managed the day to day operations/advertising along with building a lucrative Wholsale platform with multiple buyers.

Managed all staff, along with the day to operations , advertising, marketing, including the creation of our pre-division. Took our pre-owned from a few vehicles per month to top Acura Dealer in the Group with great sustainable revenue.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Attended industry events and conventions to expain sales opportunities.
• Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
• Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
• Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
• Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.