ALAIN AGBOR
Calgary,AB
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than three (3) years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
2
2
years of professional experience
Work History
CUMPUTER REPAIRS TECHNICIAN/STUDENT
MOUNTAINA INSTITUTE OF TECHNOLOGY
09.2021 - 06.2023
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Completed job reports and logs immediately following service calls.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Tested components and systems to evaluate performance and identify concerns.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Addressed routine equipment maintenance according to established schedule.
- Tracked and recorded parts and labor costs related to each service call.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Supported design tasks with 3D modeling and drawings of facilities, infrastructure and systems.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Drafted preventive maintenance schedule to support equipment longevity.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Wrote and revised maintenance procedures.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Tested systems, noting issues and completing preventive maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Researched and implemented new technologies and equipment.
- Collaborated with colleagues to share best practices and improve overall teaching effectiveness in the department.
- Worked in team environment to maintain high levels of productivity.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Associate of Applied Science - CUMPUTER SCIENCES AND MAINTIANANCE
MOUNTAINA INSTITUTE OF TECHNOLOGY
BUEA10.2022
Skills
- Equipment Repair
- Commercial construction experience
- System Troubleshooting
- Equipment Maintenance
- Customer Service
- Environmental Compliance
- User Training
- Blueprint Reading
- System diagnostics
- Mechanical Aptitude
- Complex Repairs
- Team Training
- Multitasking and Organization
- Deadline-oriented
- Risk Mitigation
- Works Well Under Pressure
- Routine Inspections
- Repair services
- Written/Verbal Communication
- Cost Control
- System Installation
- Preventive Maintenance
- Production Assistance
- Hardware Installation
- Customer rapport
- System Tests
- Troubleshooting
- Information tracking
- Equipment Calibration
- Electrical repair
- Assembly and production
- Inventory Oversight
- Construction management
- Operation Monitoring
- Design principles
- Analytical/Scientific Software
- Production Scheduling
- Software configuration
- Product Inspections
- Innovation Skills
- Design Techniques
- Customer interaction
- Equipment Troubleshooting
- Reliability
- Customer Relations
- Worksite preparation
- Safety Management
- Goal Setting
- Problem-Solving
- System repairs
- Multitasking Abilities
- Excellent Communication
- Teamwork and Collaboration
- Active Listening
- Inventory Management
Languages
English
Native or Bilingual
Timeline
CUMPUTER REPAIRS TECHNICIAN/STUDENT
MOUNTAINA INSTITUTE OF TECHNOLOGY
09.2021 - 06.2023
Associate of Applied Science - CUMPUTER SCIENCES AND MAINTIANANCE
MOUNTAINA INSTITUTE OF TECHNOLOGY
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