Summary
Overview
Work History
Education
Skills
References
Timeline
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Michael Anthony Norris

Victoria,BC

Summary

Self-motivated individual successful in gathering, modeling, and utilizing key data for diverse projects. Technologically savvy and keen to learn new programs quickly. Top-notch administrator, trainer, and project manager.

Overview

7
7
years of professional experience

Work History

Executive Assistant

BinBreeze
09.2021 - 04.2022
  • Closed 1200 units to London Drugs, employing cold call sales techniques.
  • Utilized Photoshop and Canva to create visually appealing and professional sales flyers.
  • Managed Shopify website, creating user-friendly navigation and visually appealing design.
  • Responded to emails professionally at various levels.
  • Trained staff on HubSpot, covering contact management, deal tracking, and sales automation.
  • Managed order fulfillment process, creating shipping labels, packing slips, and relevant documentation for smooth order flow.

Clerk

Spinnakers James Bay
06.2021 - 08.2021
  • Received and itemized orders of alcohol, opened and closed the store, and assisted customers with the help of a small team.

Clerk

Thrifty Foods Liquor
04.2020 - 12.2020
  • Stocked, sold, and kept inventory of alcohol within the store while delivering exceptional customer service.





Housekeeper and Server

Abbeymoore Manor
04.2019 - 12.2019
  • Created a relaxed environment serving guests, cultivating a warm atmosphere during breakfast.
  • Adhered to cleaning protocols to achieve immaculate cleanliness and uphold the B&B's 5 star rating on Tripadvisor.
  • Collaborated closely with team ensuring seamless operations, ensuring a personalized and memorable experience for each guest.

Clerk / Ice Cream Server

Chocolats Favoris
04.2018 - 08.2018
  • Ensured a great experience through friendly demeanor, knowledge of product, and entertaining delivery of ice cream.
  • Effectively prioritized tasks with team members to maintain smooth operations during high-volume periods.
  • Cleaned tables, dishes, washroom, and patio immaculately.

Student teacher

Setagaya Gakuen Japanese School Exchange
06.2016 - 07.2016
  • Encouraged student participation through engaging activities and exercises, promoting self-expression, critical thinking, and the development of English language skills.
  • Provided supervision and guidance to students during school trips, ensuring their safety and well-being.

Volunteer

General Brass Tutor
01.2015 - 12.2018
  • Helped younger students play their instruments by organizing voluntary practice sessions, which helped develop their confidence and note accuracy.

Volunteer

Creatively United for the Planet
06.2015 - 06.2018
  • Served as a liaison between fair organizers and vendors, as well as general help.

Education

Bachelor of Commerce -

Gustavson School of Business, University of Victoria
Victoria
06.2023

Skills

  • Report Analysis
  • Advanced MS Office Suite
  • QuickBooks Expertise
  • Social Media Marketing
  • Business Development
  • CRM Tracking
  • Stakeholder and Investor Relations
  • Attention to Detail

References

Taylor McCarten (Former Boss at BinBreeze) - 250-880-2299

Jeff St. Elio (Former Boss at Abbeymoore) - 250-813-2284

Joshua MacDonald (Former Boss at Spinnakers) - 250-661-3736

Timeline

Executive Assistant

BinBreeze
09.2021 - 04.2022

Clerk

Spinnakers James Bay
06.2021 - 08.2021

Clerk

Thrifty Foods Liquor
04.2020 - 12.2020

Housekeeper and Server

Abbeymoore Manor
04.2019 - 12.2019

Clerk / Ice Cream Server

Chocolats Favoris
04.2018 - 08.2018

Student teacher

Setagaya Gakuen Japanese School Exchange
06.2016 - 07.2016

Volunteer

Creatively United for the Planet
06.2015 - 06.2018

Volunteer

General Brass Tutor
01.2015 - 12.2018

Bachelor of Commerce -

Gustavson School of Business, University of Victoria
Michael Anthony Norris