Michaela Paroske
Santa Ana
Summary
Resourceful professional skilled in problem-solving and teamwork. Experience in optimizing guest experiences through effective communication and attention to detail while supporting organizational operations.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Paroske Properties
Santa Ana, CA
09.2023 - Current
- Developed efficient filing systems to enhance document retrieval and organization across departments.
- Assisted in preparing reports and presentations, ensuring content accuracy and adherence to branding guidelines.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Front Desk Hostess
Black Angus Steak House
Santa Ana, CA
03.2021 - Current
- Greeted and welcomed guests, ensuring a positive first impression.
- Managed reservations and seating arrangements efficiently for optimal guest flow.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new front desk staff on operational procedures and customer service standards.
- Developed and implemented strategies to enhance guest satisfaction through personalized service.
- Maintained a welcoming atmosphere with professional demeanor, engaging in friendly interactions with guests.
Expo Runner
Black Angus Steak House
Santa Ana, CA
03.2021 - Current
- Collaborated with kitchen staff to manage order accuracy and maintain workflow efficiency.
- Monitored inventory levels, assisting in restocking supplies to support service operations.
- Developed strong relationships with team members, fostering a collaborative work environment for high performance.
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
- Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
Busser
Black Angus Steak House
Santa Ana, CA
03.2021 - Current
- Assisted servers by promptly delivering utensils, beverages, and bread to tables.
- Collaborated with kitchen staff to ensure timely table turnover and service efficiency.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Monitored inventory levels of supplies, reporting shortages to management for replenishment.
Education
Associate of Arts - Studio Arts
Santiago Canyon College
Orange, CA05-2025
Bachelor of Arts - Animation And Special Effects
Chapman University
Orange, CA05-2028
Associate of Arts - Liberal Arts And Humanities
Santiago Canyon College
Orange, CA05-2025
Skills
- Customer service
- Organizational skills
- Multitasking and organization
- Calendar management
- Attention to detail
- Strong problem solver
- Strong work ethic
Timeline
Personal Assistant
Paroske Properties
09.2023 - Current
Front Desk Hostess
Black Angus Steak House
03.2021 - Current
Expo Runner
Black Angus Steak House
03.2021 - Current
Busser
Black Angus Steak House
03.2021 - Current
Bachelor of Arts - Animation And Special Effects
Chapman University
Associate of Arts - Studio Arts
Santiago Canyon College
Associate of Arts - Liberal Arts And Humanities
Santiago Canyon College