Michaela Onwuka
Clovis
Summary
Dynamic individual with hands-on experience in Patient care and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Student Nurse
Northside Hospital
02.2024 - 04.2025
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
Provider Enrollment Specialist
Parkland Health
02.2021 - 11.2023
- Streamlined provider enrollment processes by implementing efficient data management systems.
- Handled 50+ calls daily .
- Reduced errors in provider applications with meticulous attention to detail and thorough review procedures.
- Collaborated with cross-functional teams for timely resolution of enrollment issues, improving overall customer satisfaction.
- Maintained up-to-date knowledge on regulatory changes, ensuring compliance in all provider enrollments.
- Managed high-volume caseloads effectively, prioritizing tasks to meet strict deadlines consistently.
- Established strong relationships with providers through clear communication and prompt assistance during the enrollment process.
- Assisted providers with navigating online portal systems, enhancing user experience and expediting application submissions.
- Coordinated closely with credentialing teams to verify provider qualifications, maintaining high standards of care within the organization.
- Consistently met or exceeded departmental performance targets through diligent management of individual workload and effective collaboration with team members.
- Monitored credentials and contacted practitioners when expiration dates were nearing.
- Prepared and processed provider enrollments with Medicare and Medicaid in multiple states.
- Contacted insurance carriers to obtain information regarding denials.
- Participated in virtual training programs to stay updated on hospital policies , procedures and HIPAA compliance requirements .
- Acted as a liaison between patients and medical staff facilitating clear and effective communication .
Medical Assistant
Ram Mittal Gastro Clinic
08.2020 - 12.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Care Coordinator
Comprehensive Cardiac Care
06.2017 - 01.2020
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Enhanced patient care by developing and implementing comprehensive care plans.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Explained policies, procedures and services to patients
- Documented and managed patient information in computer system
- Scheduled patient appointments and procedures
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Supported hospital and clinic operations using customer service skills and detailed system knowledge
- Referred patients to appropriate professionals and services
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
Education
Bachelor of Science - Nursing
International College of Health Sciences
Florida05-2025
Associate of Science - Psychology
WestHills College
08.2023
Associate of Arts - Liberal Arts
West Hills College
Leemore05-2023
Bachelor of Arts - Law
Madonna University
06.2011
Skills
- Customer service expertise
- Provider Enrollment Expertise
- Strong Communication Skills
- Organizational Skills
- Document and Records Management
- Computer Skills
- Problem-solving aptitude
- Patient data validation
- Direct patient care
- Vital signs monitoring
- Emotional support
- Health promotion
- EHR software
- Medication and IV administration
- CPT coding
- Credentialing data coordination
- Data entry proficiency
- Medicare and Medicaid knowledge
- Knowledgeable in PECOS systems
- Healthcare Regulations Understanding
- HIPAA compliance awareness
- Application verification
- Referral Coordination
Certification
RCFE Administrators
Project Management certificates PMP
Certified clinical medical assistant CCMA
Basic Life Support (American Heart Association)
Timeline
Student Nurse
Northside Hospital
02.2024 - 04.2025
Provider Enrollment Specialist
Parkland Health
02.2021 - 11.2023
Medical Assistant
Ram Mittal Gastro Clinic
08.2020 - 12.2020
Care Coordinator
Comprehensive Cardiac Care
06.2017 - 01.2020
Bachelor of Science - Nursing
International College of Health Sciences
Associate of Science - Psychology
WestHills College
Associate of Arts - Liberal Arts
West Hills College
Bachelor of Arts - Law
Madonna University
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