Michaela Monigha
Fredericton,NB
Summary
Dedicated hotel housekeeper with proven expertise at Best Western Hotel, excelling in room turnover and guest relations. Recognized for implementing effective cleaning techniques and maintaining high sanitation standards, ensuring guest satisfaction. Skilled in deep cleaning and odor control, consistently enhancing the overall guest experience through attention to detail and proactive service.
Overview
9
9
years of professional experience
Work History
Hotel Housekeeper
Best Western Hotel
10.2024 - 01.2025
- Maintained cleanliness and organization in guest rooms and common areas to enhance guest satisfaction.
- Responded promptly to guest requests for additional supplies or services, improving overall experience.
- Monitored maintenance needs within assigned areas, reporting issues promptly to management for resolution.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Hotel Housekeeper
Eko Hotels & Suites
02.2019 - 09.2023
- Conducted thorough inspections of rooms before guest arrivals, ensuring adherence to quality standards.
- Implemented inventory management practices for cleaning supplies, reducing waste and costs.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
Housekeeper
Shell Hospitals
01.2016 - 12.2018
- Maintained cleanliness and sanitation standards throughout patient areas, ensuring a safe environment.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs and schedules.
- Implemented waste disposal procedures in accordance with hospital policies to minimize contamination risks.
- Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Education
Bachelor of Science - Psychology
University of New Brunswick
Fredericton, NB06-2028
Skills
- Bed making proficiency
- Cleaning techniques
- Bathroom cleaning proficiency
- Room turnover
- Guest relations
- Odor control methods
- Floor care techniques
- Deep cleaning
Languages
English
Full Professional
Timeline
Hotel Housekeeper
Best Western Hotel
10.2024 - 01.2025
Hotel Housekeeper
Eko Hotels & Suites
02.2019 - 09.2023
Housekeeper
Shell Hospitals
01.2016 - 12.2018
Bachelor of Science - Psychology
University of New Brunswick