Michaela Lanteigne
OSHAWA,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift/Assistant Manager
McDonalds
08.2018 - Current
- Complete pre-shift walkabout to ensure that all resources, products and staff are compliant to strict policies and procedures
- Manage all shift operations, food production, sanitation and customer service
- Provide excellent customer service, deescalate difficult situations and offer solutions for positive outcomes
- Provide team member training and continuous coaching to foster strong and knowledgeable team members
- Worked flexible hours, night, weekend, and holiday shifts.
- Built strong relationships with customers through positive attitude and attentive response.
- Manage shifts under immense pressure to meet goals and maintain high quality service.
- Health and safety and policies and procedures, safe food handling,
- Health and safety chair
Machine Operator
Peninsula Plastics
07.2017 - 08.2018
- Overseen production and packaging of parts and products.
- Observed continuous operation of automatic machines to guarantee products met specifications and to detect jams or malfunctions.
- Operated machining equipment safely with team of operators.
Education
Degree - Behavioural Technician
Durham College
Oshawa, ON04.2025
Certificate - Animal Care
Durham College
Oshawa, ON04.2020
Apprenticeship - Stable Management And Horse Groom
Ontario College of Trades
Ridgeway, ON2018
Skills
- Staff Development
- Data Analytics
- Management information systems
- Staff Supervision
- Conflict Resolution
- Workplace Safety
Languages
English
Certification
- St. Johns Ambulance Standard First Aid. Expires February 3rd, 2025
- Safe Food Handlers Certification. Expires March 10, 2027
- Smart Serve. Expires July 14, 2027
Volunteer Experience
- I C.A.N-TER
- Last Chance Horse and Pony Rescue
Timeline
Shift/Assistant Manager
McDonalds
08.2018 - Current
Machine Operator
Peninsula Plastics
07.2017 - 08.2018
Degree - Behavioural Technician
Durham College
Certificate - Animal Care
Durham College
Apprenticeship - Stable Management And Horse Groom
Ontario College of Trades
Similar Profiles
March MiMarch Mi
Customer Service Cashier at McdonaldsCustomer Service Cashier at Mcdonalds
Chloe NesterChloe Nester
Crew Member at McDonaldsCrew Member at McDonalds
HANNAH FISCHERHANNAH FISCHER
Manager in Training at McDonaldsManager in Training at McDonalds
Alexis GarciaAlexis Garcia
Crew Member at McdonaldsCrew Member at Mcdonalds
Jonathan PaduaJonathan Padua
Stand Attendant at Rogers CentreStand Attendant at Rogers Centre