Michaela Innis
Toronto,Ontario
Summary
A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Room1six
Toronto, ON
10.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Personal Assistant
Metropolitan Commercial Realty Inc
Toronto, ON
09.2021 - 09.2023
- Completed general administrative work including scheduling, phone logs, and account management
- Provided assistance communicating, typing correspondence, or obtaining information during client meetings
- Maintained clerical correspondence via email and phone.
Server
Elephant & Castle
Toronto, Ontario
02.2022 - 06.2022
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Prepared cheques, itemizing total meal costs and taxes.
- Trained new employees to perform duties.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Cactus Club Cafe
Toronto, ON
01.2018 - 03.2019
- Provided exceptional service to high volume of daily customers.
Product Specialist and Makeup Artist
Sephora
Toronto, ON
09.2017 - 10.2020
- Set up and arranged displays to attract prospective customers.
- Suggested specific products to meet customer needs.
- Maintained positive working relationships with fellow staff and management.
Head Hostess
Union Social
Toronto, ON
09.2014 - 09.2017
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Handled guest complaints and promoted positive dining experiences for restaurant customers by maintaining a pleasant attitude
- Monitored dining area to assess server capacity and estimate wait times.
Education
School of Makeup And Aesthetics - Makeup And Aesthetics
George Brown
Toronto, ON05.2017
Skills
- Administrative support
- Multitasking and organization
- Attention to detail
- Excellent communication
- Client satisfaction
Timeline
Front Desk Receptionist
Room1six
10.2023 - Current
Server
Elephant & Castle
02.2022 - 06.2022
Personal Assistant
Metropolitan Commercial Realty Inc
09.2021 - 09.2023
Server
Cactus Club Cafe
01.2018 - 03.2019
Product Specialist and Makeup Artist
Sephora
09.2017 - 10.2020
Head Hostess
Union Social
09.2014 - 09.2017
School of Makeup And Aesthetics - Makeup And Aesthetics
George Brown
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