Michael Ziola
Bracebridge ,ON
Summary
Versatile and results-driven professional with a background at RB Construction, adept in finish carpentry and exceptional customer service. Excelled in problem-solving to keep projects on track and mentoring staff at Take 5 Oil Change, enhancing store performance. Proven ability to manage tasks efficiently, ensuring quality and productivity in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Carpenter Laborer
RB Construction
Gravenhurst, ON
04.2022 - Current
- Performed demolition tasks as needed, carefully removing existing structures and materials while preserving the integrity of surrounding areas.
- Showcased problem-solving abilities by quickly identifying and addressing any construction issues, ensuring projects stayed on schedule and met quality standards.
- Collaborated with team members to complete complex projects within tight deadlines, demonstrating excellent teamwork skills.
- Installed drywall, ceilings, windows, flooring and fabricated replacement trim and moldings.
Store Manager
Take 5 Oil Change
Bracebridge
10.2016 - 04.2022
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
High School Diploma -
Coronation School
Coronation, AB2006
Skills
- Finish Carpentry
- Hand tool mastery
- Power tool proficiency
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
Languages
English
Timeline
Carpenter Laborer
RB Construction
04.2022 - Current
Store Manager
Take 5 Oil Change
10.2016 - 04.2022
High School Diploma -
Coronation School