Summary
Overview
Work History
Education
Skills
Timeline
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Michael Zhu

Markham,ON

Summary


I bring a positive attitude and a genuine passion for great customer service—honed through my experience at Ichiban Sushi House. Working in fast-paced restaurant settings has taught me to communicate clearly, stay calm under pressure, and juggle multiple tasks without missing details. I’m excited to bring these skills to a Bank Teller role, where I can keep growing while helping customers every day.

Overview

1
1
year of professional experience

Work History

Restaurant Server

Ichiban Sushi House
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Bus Boy

Jumbo Lobster Restuarant
05.2024 - 09.2024
  • Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Pitched in a total of 30 extra hours
  • Helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Demonstrated excellent time-management skills while multitasking various responsibilities during peak business hours.
  • Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

High School Diploma -

Markville Secondary School
Markham, ON
06-2025

Skills

  • Organization
  • Guest service
  • Exceptional communication
  • Suggestive selling
  • Memory retention
  • Multilingual
  • Friendly, positive attitude
  • Attention to detail

Timeline

Restaurant Server

Ichiban Sushi House
05.2025 - Current

Bus Boy

Jumbo Lobster Restuarant
05.2024 - 09.2024

High School Diploma -

Markville Secondary School

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Michael Zhu