Michael Zadunayski

• Implemented process improvements that streamlined workflows, resulting in increased efficiency during service calls.
• Managed inventory of parts and tools required for repairs, ensuring readiness for emergency service requests.
• Analyzed recurring technical issues to develop long-term solutions, driving continuous improvement in service quality.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
• Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
• Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.

• Diagnosed and repaired equipment malfunctions on-site, ensuring optimal functionality and minimal downtime.
• Conducted preventive maintenance checks, enhancing equipment reliability and extending operational lifespan.
• Trained junior technicians in troubleshooting techniques and safety protocols, fostering a knowledgeable team environment.
• Collaborated with clients to understand service needs, improving customer satisfaction through tailored solutions.
• Attended Levare Pump school in Tulsa, Oklahoma
• Attended Levare VSD training in Midland, Texas

• Monitored work performance and quality to maintain standards.
• Led team of up to 11 service technicians in field activities.
• Facilitated communication between office personnel, subcontractors and customers.
• Checked safety practices and integrity of PPE.
• Reduced time to complete service calls and expertly retained key customers.
• Coordinated repairs and maintenance actions for fleet vehicles.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
• Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
• Monitored safety compliance to maintain strict standards and protect team members from harm.

• I started as a level one and worked my way up to a General.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

We sold and installed ODI esp's.

I started my oilfield career running a spooling truck, Installing and pulling esp's.

I was in charge of ensuring all equipment was functioning and ready to go at a moments notice.

Banding was done properly, bands were on securely, which is a critical part of the esp.

I was promoted to an esp Technician and trained to install esp's. i was a esp tech for two years.