Michael Yaw Eshun

With over 12 years of progressive experience in the banking industry, this candidate brings specific expertise in custody operations and client relationship management. His skill set includes driving process improvement initiatives and fostering cross-functional collaboration to achieve organizational objectives. He has a proven track record of building and maintaining strong client relationships, supported by excellent research, analytical, and writing abilities. Adept at data analysis and possess the ability to assess situations, identify problems, and implement practical solutions under significant pressure. Additionally, their project management skills encompass budget and work plan creation, resource allocation, progress monitoring, and adapting to changes to achieve project objectives within set timelines and costs. Michael is committed to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Key knowledge includes PowerBI, Pivot tables, SQL, Excel, Visio, and Word. Fluent in English.

• Effectiveness of Sales and Customer Experience Management Training
• Professional Standards in the Finance Industry, GSIA
• Obligations of Custodians and Trustees of Collective Investment Schemes, SEC
• Virtual Training on Ethics in Banking, First Atlantic Bank
• World Bank Workshop on Leveraging Switches for Pensions Inclusion, NPRA

Mentoring and coaching kids at the African Child Football club in Ghana

President of the choreography Team at my local Church. 

Adept in drawings

• Promoted to Senior Relationship Manager after few successful months in the Pension Fund Custody department.
• Supervised team of 10 staff members.
• Created a department-wide, comprehensive training program for all sales team members.