- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Exploring open-source platforms via home server deployment (containerization, web services, and infrastructure management, AI Model deployment)
- Hands-on exploration of artificial intelligence and machine learning frameworks(eg, Ollama) through self-hosted environments, emphasizing responsible deployment and system performance
MICHAEL WOLFF
SALINAS
Summary
Accomplished IT Specialist (GS-13) with over 7 years of dedicated federal service at the Defense Manpower Data Center (DMDC), specializing in PKI infrastructure, DoD smartcard issuance systems, middleware administration, and enterprise incident management. Expertise includes coordinating contractor teams and ensuring Authority to Operate (ATO) compliance, as well as collaborating with agencies such as DISA and NSA to modernize and secure mission-critical DoD identity systems. Security+ and ITIL certified, demonstrating strong supervisory leadership, strategic planning, and cross-functional coordination skills. Seeking to transition into a GS-14 Supervisory IT Specialist role to leverage extensive leadership and technical expertise in advancing DoD enterprise systems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Specialist (GS-13)
Defense Manpower Data Center (DMDC)
12.2020 - Current
- As an IT Specialist, I manage the infrastructure supporting the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Personnel Identification System (RAPIDS), critical DoD systems for smartcard issuance and identity verification. I lead and coordinate contractor teams responsible for managing Hardware Security Modules (HSMs), COTS products, and processes involving communication with Certificate Authorities (CAs) and key/certificate injection into smartcards. I plan and coordinate outages for deployments, upgrades, and patching to minimize downtime and sustain operational readiness. I maintain the RAPIDS Authority to Operate (ATO) boundary to ensure continuous compliance with cybersecurity policies. I collaborate with DISA, NSA, and other stakeholders to anticipate and prepare for DoD PKI system changes and lead modernization planning efforts. During outages, I coordinate technical resources to ensure rapid restoration of services with minimal mission impact.
- Supervisor: [Name, Title, Contact Info] (may contact)
Middleware Administrator
Defense Manpower Data Center (DMDC)
08.2019 - 12.2020
- As Middleware Administrator, I managed WebLogic 11g/12c application servers, Oracle HTTP Server (OHS), load balancers, LDAP servers, and proxy servers supporting more than 195 applications across 10 environments. I participated in a 5-person on-call rotation, providing after-hours support for production outages, deployment failures, and urgent escalations. I applied Oracle Critical Patch Updates and Java upgrades, ensuring compliance with security requirements. I led efforts to migrate DMDC applications from JBOSS and WebLogic 11g to the WebLogic 12c environment, coordinating across development and operations teams.
- Supervisor: [Name, Title, Contact Info] (may contact)
Incident Manager
Defense Manpower Data Center (DMDC)
02.2018 - 08.2019
- As Incident Manager, I served as the first point of escalation for enterprise application and infrastructure outages. I assessed impacts to end users, communicated outage details through the DMDC Consolidated Call Center, and performed initial diagnostics to identify root causes. I engaged appropriate technical teams and coordinated restoration activities to minimize downtime. Following incident resolution, I prepared executive summaries and tracked corrective actions to prevent recurrence. This role required a deep understanding of DMDC’s IT architecture and responsibility matrix to ensure effective coordination across multiple technical domains.
- Supervisor: [Name, Title, Contact Info] (may contact)
Education
Bachelor of Science - Computer Science
California State University, Monterey Bay
Seaside, CA05-2018
Skills
- PKI & Smartcard Issuance Systems (RAPIDS, HSM, CAs, Key/Certificate Injection)
- Cybersecurity & Compliance (ATO, RMF, FISMA, NIST Standards)
- IT Infrastructure & Middleware Administration (WebLogic, JBOSS, OHS, LDAP)
- Enterprise Incident & Outage Management
- Project/Program Leadership and Contractor Oversight
- Cross-Agency Coordination (DISA, NSA, DoD leadership)
- IT Service Management (ITIL Foundations)
- Risk Management and Policy Development
- Strategic Modernization Planning and Change Management
- Technical issue analysis
- System design and deployment
- Technical documentation
- IT risk management
- Project implementation
Websites
Certification
- CompTIA Security+
- ITIL Foundations (v3/v4)
Accomplishments
- Maintained uninterrupted ATO coverage across RAPIDS infrastructure, ensuring continued mission operations.
- Directed cross-agency coordination with DISA and NSA to prepare RAPIDS for PKI modernization.
- Spearheaded long-term modernization planning to enhance scalability, resiliency, and cybersecurity of RAPIDS.
- Successfully migrated applications from JBOSS and WebLogic 11g to WebLogic 12c, improving maintainability and stability.
- Improved incident response efficiency while on-call, reducing mean time to resolution for production issues.
- Strengthened security compliance by applying critical security updates and maintaining middleware systems.
- Reduced downtime by coordinating efficient incident response across multiple IT domains.
- Produced executive-level reports that improved leadership visibility into enterprise system reliability.
- Instituted post-incident corrective actions that enhanced long-term operational resiliency.
Supervisory & Leadership Highlights
- Directed and coordinated contractor teams in support of HSM operations, PKI infrastructure, and smartcard issuance systems.
- Provided technical and leadership oversight during enterprise outage management, guiding cross-functional teams.
- Collaborated with DISA and NSA to plan RAPIDS modernization, representing DMDC in cross-agency initiatives.
- Mentored peers and junior staff on middleware administration, incident management, and outage response processes.
Interests
Timeline
IT Specialist (GS-13)
Defense Manpower Data Center (DMDC)
12.2020 - Current
Middleware Administrator
Defense Manpower Data Center (DMDC)
08.2019 - 12.2020
Incident Manager
Defense Manpower Data Center (DMDC)
02.2018 - 08.2019
Bachelor of Science - Computer Science
California State University, Monterey Bay
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