Michael Williams
Newport Beach
Summary
Results-driven director with a robust background in cardiovascular and perioperative services, adept at driving performance improvements and compliance. Successfully led initiatives that enhanced patient outcomes, streamlined operations, and maintained productivity in the 90th percentile, fostering a culture of excellence within the healthcare team.
Overview
30
30
years of professional experience
Work History
Director of Cardiology, Interventional Radiology, Administrative Director Perioperative Services
Orange County Global Medical Center
Tustin
04.2022 - 01.2026
- Ensured adherence to high-quality standards within cardiac program, enhancing patient outcomes.
- Enhanced patient experience through implementation of feedback mechanisms and service enhancements.
- Developed strategies that elevated customer satisfaction and retention.
- Trained staff to enhance competency and elevate service quality.
- Participation in interdisciplinary teams for performance improvement, discharge planning, clinical team member education and compliance
- Compliance with all regulatory, quality, legal and ethical requirements
- Develop capital request for multiple departments, manage costs/expenditures as well as maintaining productivity in the 90th percentile.
Director of Cath Lab
HCA Putnam Community Medical Center
Palatka
01.2016 - 01.2018
- Managed quality assurance processes to uphold standards in cardiac program.
- Compliance with all regulatory, quality, legal and ethical requirements
- Collaborated with interdisciplinary teams to enhance care coordination, streamline discharge planning, and educate clinical staff on compliance protocols.
- Staffing and team member performance
- Enhanced patient experience through targeted service improvements
- Monitored customer satisfaction levels to identify improvement opportunities and enhance service delivery
- Develop capital request for multiple departments, manage costs/expenditures as well as maintaining productivity in the 90th percentile.
Director of Cardiovascular Services RCIS
CHI St Luke’s Health Brazosport Hospital
Lake Jackson
01.2005 - 01.2016
- Delivered effective cardiac program services, prioritizing customer satisfaction and improving patient engagement.
- Oversaw budget adherence while consistently achieving productivity targets in the 90th percentile.
- Monitored staffing levels and team member performance, aligning resources with operational goals to maintain high productivity.
- Coordinated lab scheduling and patient flow for cardiology services, enhancing efficiency for stress tests and rehab delivery.
- Ensured compliance with regulatory, quality, legal, and ethical standards in all operations.
- Trained new and existing staff on operational procedures and best practices.
- Collaborated with interdisciplinary teams for performance enhancement and discharge planning.
- Updated medical technology and tools to enhance treatment efficacy and program quality.
Director of Cath Lab
UHS Chalmette Medical Center
Chalmette
01.2004 - 01.2005
- Coordinated staffing schedules to optimize team performance and ensure adequate coverage.
- Ensured adherence to standards for high-quality cardiac program delivery.
- Ensured compliance with regulatory, quality, legal, and ethical standards for cardiac program delivery.
- Monitored customer satisfaction metrics to identify areas for service quality improvement.
- Monitored and maintained budget and productivity targets to ensure operational efficiency.
- Participation in interdisciplinary teams for performance improvement, discharge planning, clinical team member education and compliance
- Created capital requests for necessary equipment and resources.
Invasive Specialist (Stents)
Medtronic
01.2001 - 01.2002
- Assisted in invasive cardiology stent procedures in Triple A division, directly influencing successful patient outcomes.
- Trained physicians on proper deployment of coronary stents, ensuring compliance with Medtronic standards and enhancing procedural accuracy.
- Investigated surgically removed stents for improper deployment or product malfunction, enhancing quality assurance processes.
First associate to Dr Ted Dietrich
Arizona Heart Hospital / Heart Clinic
Phoenix
01.1996 - 01.1999
- Conducted market research to provide data and insights for strategic decision-making.
- Coordinated patient appointments and managed scheduling for cardiology services.
- Assisted in patient intake and collected medical histories for accurate records.
- Supported clinical staff with administrative tasks and maintained organized files.
Education
BA -
Burlington College
Burlington, VTRegistered Cardiovascular Invasive Specialist -
Skills
- Healthcare financial oversight
- Patient-centered care
- Patient experience improvement
- Stakeholder engagement
- Change management
- Strategic planning
- Business development
- Collaboration and team management
- Leadership development
- Critical thinking and analytic capabilities
- Time management and multi-tasking
- Entrepreneurship management
Professional Skills And Abilities
- 20+ years of progressive experience as an Executive Director of Cardiovascular / Interventional Radiology Nursing Services and the Administrative Director of Perioperative Services at a complex health system navigating multiple entities and priorities.
- Entrepreneurial skills required to develop new services, streamline current services and redefine product lines.
- Demonstrated management and collaboration skills with physicians, nurses and other multidisciplinary teams.
- Proven experience successfully implementing and leading change and building relationships and trust across the continuum in a complex health care environment.
- Strong critical thinking skills and the ability to deliver culturally competent care.
- Time management and ability to multi task while meeting pressing deadlines.
- Demonstrated record of related accomplishments along with strong financial and analytic capabilities.
- Demonstrated experience in business development.
Internship Training
Emory University, Hands on with Dr Andreas Gruntzig in Interventional Cardiology.
Timeline
Director of Cardiology, Interventional Radiology, Administrative Director Perioperative Services
Orange County Global Medical Center
04.2022 - 01.2026
Director of Cath Lab
HCA Putnam Community Medical Center
01.2016 - 01.2018
Director of Cardiovascular Services RCIS
CHI St Luke’s Health Brazosport Hospital
01.2005 - 01.2016
Director of Cath Lab
UHS Chalmette Medical Center
01.2004 - 01.2005
Invasive Specialist (Stents)
Medtronic
01.2001 - 01.2002
First associate to Dr Ted Dietrich
Arizona Heart Hospital / Heart Clinic
01.1996 - 01.1999
BA -
Burlington College