Michael Willett
Clovis
Summary
Results-driven professional with over 20 years of combined experience in recruiting, business development, and operations management. Proven track record of leading high-performing teams, driving strategic growth initiatives, and optimizing operational efficiency in both military and civilian sectors. Adept at building strong relationships, identifying talent, and implementing innovative solutions to achieve organizational goals. Skilled in project management, data analysis, and process improvement, with a passion for mentoring and developing talent. A strategic thinker with exceptional leadership, communication, and problem-solving skills, committed to delivering measurable results and exceeding expectations.
Overview
15
15
years of professional experience
Work History
Director of Recruiting Operations
California Air National Guard
07.2015 - Current
- Designed, developed, and implemented a successful recruitment process to fill more than 700 vacancies each year.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Key administrator overseeing recruiting and retention programs for the California Air National Guard. (5K employees)
- Partnered with hiring managers to define job requirements, ensuring alignment with organizational goals and candidate qualifications.
- Implemented data-driven recruitment strategies, improving candidate quality and retention rates.
Sales and Business Development Professional
Central Coating Company
02.2014 - 06.2015
- Negotiated contracts and closed sales with new and existing clients. Exceeded annual sales plan by 50%.
- Applied consultative sales techniques and results-driven mentality to develop and implement solution-focused approaches.
- Conducted outbound calling and business development activities, leveraging traditional channels and new channels.
- Worked as technical leader alongside customers and operations team, ensuring delivery of projects that were on time and within budget. 100% customer satisfaction.
District Operations Manager
Aramark Uniform & Career Apparel
09.2009 - 02.2014
- Led a district of 13 route sales professionals with revenues in excess of $7m annually.
- Cultivated and strengthened customer relationships which led to an increase in contract renewal from 88% to 96%. #3 in the region out of 68 districts.
- Grew customer retention by 10% year over year, leading the region in FY13. #1 of 68.
- Increased weekly district rental volume by 8% or $3800 in 2 quarters, #8 out of 356 District Operations Managers in the nation.
Education
No Degree - Business Management
University of Phoenix
Tempe, AZSkills
- Data-driven decision making
- Compliance
- Talent acquisition
- Performance metrics analysis
- Contract negotiation
- Business development strategy
- Sales team development
- Training & Development
Timeline
Director of Recruiting Operations
California Air National Guard
07.2015 - Current
Sales and Business Development Professional
Central Coating Company
02.2014 - 06.2015
District Operations Manager
Aramark Uniform & Career Apparel
09.2009 - 02.2014
No Degree - Business Management
University of Phoenix
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