Michael Wilkinson
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Founder\Proprietor
Five Star Select
09.2013 - Current
- Negotiated lucrative contracts with key clients, securing long-term business relationships and revenue opportunities.
- Drove sales by developing multi-million dollar contract sales.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Supported businesses setting up joint ventures with investors in most financial markets.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Hired, trained and motivated staff to maintain high levels of productivity and customer satisfaction
- Built a strong network of industry contacts and partnerships, fostering collaboration and exchange of best practices.
- Developed, maintained and established strong relationships with clients by providing personalized attention, addressing concerns promptly, and exceeding expectations resulting in repeat business and referrals.
- Facilitated business by implementing practical networking techniques.
- Worked with clients and finance companies to find optimal solutions for financing.
Branch Manager
Easyfinancial Services
06.2012 - 09.2013
- Maintained friendly and professional customer interactions.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Submitted and approved loan applications to underwriter for verification and recommendation.
- Developed strategic plans for day-to-day financial operations.
- Complied with established internal controls and policies.
Assistant Branch Manager
Citigroup Inc
08.2006 - 06.2012
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
- Managed risk effectively through strict adherence to compliance guidelines, minimizing financial losses due to fraud or errors in transactions.
- Examined customer loan applications for loan approvals and denials.
- Developed strategic plans for day-to-day financial operations.
- Complied with established internal controls and policies.
Education
Diploma - Business - Sales & Marketing (Fast-Tracked)
Loyalist College of Applied Arts And Technology
Belleville, ONSkills
- Reputation management
- Problem-solving
- Teamwork
- Excellent communication
- Reliability
- Customer engagement
- Relationship building
- Decision-making
- Client relations
- Analytical thinking
- Continuous improvement
- Professional demeanor
- Account management
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Six Sigma Green Belt Certification (SSGB)
Timeline
Founder\Proprietor
Five Star Select
09.2013 - Current
Branch Manager
Easyfinancial Services
06.2012 - 09.2013
Assistant Branch Manager
Citigroup Inc
08.2006 - 06.2012
Diploma - Business - Sales & Marketing (Fast-Tracked)
Loyalist College of Applied Arts And Technology
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