Michael Weichert

• Consulted with clients to understand their business needs and develop tailored Salesforce solutions to drive growth and efficiency.
• Developed and implemented IT strategies to support the integration of external systems with Salesforce, enhancing business processes and data management.
• Managed technical delivery of custom development, integrations and data migration elements of Salesforce implementations.
• Conducted technical assessments to identify areas for improvement and recommend solutions to optimize system performance and functionality.
• Collaborated with cross-functional teams, including developers, business analysts and project managers to deliver high-quality solutions on time

• Led development of an open-source suite of tools called Taqueria for Tezos blockchain development, including a CLI application and Visual Studio Code Extension, delivering milestone deliverables consistently on time.
• Architected software utilizing a plugin-based architecture built on TypeScript for both the Deno and Node.js runtimes. Applied functional programming design patterns to create an extensible codebase that was easy to reason about.
• Conducted research that led to the successful integration with over 10 third-party tools in the Tezos ecosystem.
• Managed a small team of 5 software and QA engineers, providing mentoring that resulted in two junior engineers being promoted within one year.

- Facilitated handoff of Imagely operations to new owner, ensuring a smooth transition.

- Continued to lead Imagely team and perform CTO duties

• Managed operations, leading the company to achieve its goals and drive growth, increasing revenue by 20%. Successfully implemented new processes and strategies to improve efficiency and productivity.
• Oversaw IT and Support departments, ensuring smooth functioning of all systems and providing excellent customer service.
• Continued performing CTO duties, driving innovation and staying ahead of industry trends. Led technical strategy and collaborated with cross-functional teams to deliver high-quality solutions on time.
• Assisted in preparation of sale by acquisition to LionSher Technologies

• Architected and developed the first print lab integration solution for WordPress, deployed on AWS and built using Node.js, AWS Step Functions, AWS Lambda and API Gateway, and DynamoDB to deliver a highly-available fault-tolerant solution.
• Prototyped a turn-key hosting solution for photography websites built on WordPress and a Kubernetes architecture with scalability and performance in mind.
• Oversaw all technical operations, ensuring smooth and efficient functioning of all systems.
• Led technical strategy, driving innovation and staying ahead of industry trends.
• Collaborated with cross-functional teams, fostering a culture of continuous improvement and excellence.

• Successfully led a small development team of WordPress Developers to develop products for WordPress, including NextGEN Gallery, a top-10 WordPress plugin with over 37 million downloads
• Managed and streamlined all IT infrastructure, processes, and tools
• Implemented SCRUM and tools for software development process
• Migrated numerous legacy systems to newer technologies, reducing costs and enhancing efficiency of computing tasks.
• Integrated platforms like WooCommerce, PayPal, Stripe, Mailchimp, Mailgun, SendGrid, WordPress with CRM.
• Created project roadmaps for actionable business mandates.

• Designed and developed custom Salesforce solutions to integrate internal systems like JIRA with Salesforce, including automated lead generation and opportunity tracking, and contract management, resulting in streamlined processes and increased efficiency.
• Managed all IT systems, processes, and architecture while the company grew from 20 to over 100 employees in a single year, ensuring scalable and reliable IT solutions to support business growth.
• Administered a heterogeneous IT infrastructure of Windows, Linux, and Mac clients with Active Directory and Exchange, hosted using an internal VMWare ESX cluster, achieving 99.8% uptime.
• Developed a highly available telephony system using Asterisk and DRBD with PRI T1 trunks, resulting in improved call quality and reliability.
• Developed and implemented internal software tools using C, Ruby, Python, and Bash, resulting in increased productivity and improved processes.

• Developed an online business directory for Chiropractors, providing patients worldwide with a centralized platform to find and work with practitioners, and enabling practitioners to create and manage their online profiles, collaborate with each other, and increase their visibility and revenue.
• Implemented a customized Asterisk PBX system with complex IVRs written in Ruby that were tightly integrated with the Salesforce platform, resulting in optimized call routing and increased customer satisfaction
• Integrated the online business directory with Salesforce to streamline lead generation and opportunity tracking, resulting in increased sales and revenue.
• Created and maintained Salesforce dashboards and reports to provide real-time insights into business performance and inform decision-making.
• Trained and managed a remote team of Ruby Developers, ensuring best practices were followed and delivering high-quality work on time and within budget.
• Optimized and streamlined internal processes, including project management, resource allocation, and budgeting, resulting in improved productivity and cost savings.

• Managed IT systems for a software development team of 50 employees using Active Directory, Exchange, and Salesforce.
• Developed a central management dashboard for all internal software development tools, which consolidated reports for continuous integration builds, automated testing, and issue tracking.
• Designed and created a Contracts and License management application for Salesforce using Apex and and VisualForce, seamlessly integrated with sales, marketing, and support departments.
• Provided exceptional workstation and technical support to a team of Software Engineers.

• Oversaw all IT operations for a furniture company with 5 retail stores and a central warehouse, with over 200 employees.
• Reduced IT licensing costs by over 60%. Transitioned from a Windows Small Business environment with Windows thick-clients to a a Novell eDirectory infrastructure with Linux thin-clients and remote desktop applications.
• Skillfully managed Salesforce administration, seamlessly integrating the platform with the company's eCommerce website, Asterisk PBX telephony system, and Blackberry Enterprise Server, resulting in enhanced efficiency and streamlined business operations.

• Soley-managed Salesforce adminsitration tasks for sales, marketing, and QA teams, ensuring seamless integration with FogBugz issue tracker for improved tracking and reporting
• Designed and developed a custom Helpdesk solution using ASP.NET, tailored to meet unique business needs and facilitate smooth integration with Salesforce for streamlined customer support.
• Provided exceptional technical support to both customers and staff, addressing diverse concerns and troubleshooting a wide range of hardware and software issues.
• Collaborated with cross-functional teams to optimize workflows and drive user adoption of Salesforce features, contributing to increased efficiency and better customer service.
• Leveraged technical expertise to identify, diagnose, and resolve complex issues, continuously improving overall system performance and end-user experience.