Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Wahl

Long Beach

Summary

Experienced professional with a strong background in compliance monitoring and customer service. Skilled in developing individualized support plans and collaborating across departments to improve workflow. Ready to leverage leadership and problem-solving skills for impactful contributions.

Overview

29
29
years of professional experience

Work History

EOC Supervisor

Cornerstone of Socal
Santa Ana
03.2015 - 07.2025
  • Monitored compliance with state regulations and organizational standards in service provision.
  • Assisted in developing individualized support plans tailored to client needs and preferences.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Implemented safety protocols to maintain a secure environment for residents and staff.

Owner/Operator

Wahl’s Bowling Supply
Cerritos
01.2000 - 02.2015
  • Managed daily operations of bowling supply retail and distribution.
  • Coordinated inventory management and restocking processes for merchandise.
  • Maintained accurate financial records and managed budgeting activities.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.

Department Manager

Amf Bowling Centers Inc
Redondo Beach
08.1996 - 01.2000
  • Trained and supervised staff on customer service and operational procedures.
  • Coordinated events and special promotions to enhance guest experiences.
  • Monitored inventory levels and ordered supplies as needed for smooth operations.
  • Handled shift overstock, restocking, and inventory control.

Education

High School Diploma -

Cypress College
Cypress, CA

Skills

  • Compliance monitoring
  • Support planning
  • Customer satisfaction
  • Safety protocol implementation
  • Workflow coordination
  • Staff training

References

References available upon request.

Timeline

EOC Supervisor

Cornerstone of Socal
03.2015 - 07.2025

Owner/Operator

Wahl’s Bowling Supply
01.2000 - 02.2015

Department Manager

Amf Bowling Centers Inc
08.1996 - 01.2000

High School Diploma -

Cypress College

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Michael Wahl