Michael Upward
Esquimalt,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable business professional with experience in project management and process improvement. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
12
12
years of professional experience
Work History
Meter Technician
Robbins Parking Service
04.2022 - 01.2023
- Meter troubleshooting and repair, Sign and lot maintenance, Coin collection, Working with the public
IT Repair consultant / Office manager / CSR
Droid media solutions
08.2018 - 05.2022
- Android tv box sales, Web design and development, Videography and photography, Short promotional videos for social media platforms, Cryptocurrency mining / building, Home network troubleshooting, Troubleshooting server-client technical issues
- Built positive rapport and relationships for high levels of customer satisfaction
Photographer
Boost motor group
06.2018 - 04.2019
- Promotional vehicle photography
Food courier
Skip the dishes
06.2018 - 11.2018
- Delivering products proactively, on time, in a fast-paced environment, Follows instructions for custom delivery requests, Customer communication
Chef
Christie's Heritage Pub
08.2016 - 10.2017
- Head chef, leading a team of cooks and other workers with varying skill levels, Menu creation and pricing, Event planning, Special menu creation for VIP guests, Community fundraising events, Procurement, Communicating with owners and other staff, Communicating with clients and food purveyors
Chef
Blue Coyote Pub
02.2014 - 08.2016
- Head chef, leading a team of cooks and other workers with varying skill levels, Menu creation and pricing, Event planning, Special menu creation for VIP guests, Community fundraising events, Procurement, Communicating with owners, staff, clients, and food purveyors
Chef
The Seahorses Café
01.2013 - 02.2014
- Head chef, leading a team of cooks and other workers with varying skill levels, Menu creation and pricing, Event planning, Special menu creation for VIP guests, Community fundraising events, Procurement, Communicating with owners, staff, clients, and food purveyors
Pub Chef
Brentwood Bay Resort
01.2011 - 02.2013
- Head chef, leading a team of cooks and other workers with varying skill levels, Event planning, Special menu creation for VIP guests, Community fundraising events, Procurement, Communicating with owners, staff, clients, and food purveyors
Education
High School Diploma -
Stelly's High School
Sannicton, BC06.1998
Skills
- Customer Service
- Creativity
- Critical Thinking
- Problem Solving
- Communication skills
- Collaboration
- Adaptability
- Decision Making
- Web Design
- Microsoft Office: Word, Excel
- Adobe Photoshop
- Photography
- Cryptocurrency
- Quality Control Measures
- Safety Procedures
- Equipment Maintenance
- Public Safety and Security
- Records Management
Accomplishments
- Documented and resolved problematic meters which led to properly functional meters.
- Achieved Android box sales by introducing up to date android versions for software tasks.
- Supervised team of 15 staff members.
References
References available upon request
Languages
English
Native or Bilingual
Timeline
Meter Technician
Robbins Parking Service
04.2022 - 01.2023
IT Repair consultant / Office manager / CSR
Droid media solutions
08.2018 - 05.2022
Photographer
Boost motor group
06.2018 - 04.2019
Food courier
Skip the dishes
06.2018 - 11.2018
Chef
Christie's Heritage Pub
08.2016 - 10.2017
Chef
Blue Coyote Pub
02.2014 - 08.2016
Chef
The Seahorses Café
01.2013 - 02.2014
Pub Chef
Brentwood Bay Resort
01.2011 - 02.2013
High School Diploma -
Stelly's High School
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