Michael Thompson

• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Streamlined processes for more effective sales team coordination and collaboration.
• Conducts property showings to highlight features, answer questions and redirect concerns to close contracts
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals

• Collected monthly rent payments and other fees, always properly recording and processing money.
• Marketed diverse properties to prospective clients for over 400 apartments and consistently exceeded target closing rates with average occupancy rate at 97%.
• Trained leasing professionals on regulatory requirements, company policies, and office procedures

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• Trained leasing professionals on regulatory requirements, company policies, and office procedures.
• Created and submitted daily reports on leasing activities.
• Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.