James Kiester
West Hollywood
Summary
Charismatic and dedicated hospitality professional with over 30 years of experience in customer service across food & beverage, retail, and production industries. Recognized for a strong sense of urgency, staying steps ahead in fast-paced environments, and consistently delivering legendary service. Team-oriented, dependable, and highly adaptable with excellent interpersonal skills and an unwavering commitment to guest satisfaction.
Overview
8
8
years of professional experience
Work History
Baker / Barista
Top Tier Treats, West Los Angeles
08.2024 - Current
- Crafted high-quality pastries, cakes, and beverages with precision and speed.
- Delivered attentive and engaging customer service while managing opening and closing duties.
- Maintained a clean, organized, and fully stocked work environment.
- Food Handler’s Certification (current).
- Operated efficiently with a strong sense of urgency during high-volume periods.
Security / Guest Relations
Allied Universal, Los Angeles
02.2023 - 08.2024
- Managed guest check-in and crowd control at high-traffic venues with professionalism.
- Provided clear communication and calm service in high-pressure situations.
Production Assistant
Various Production Companies, Los Angeles
02.2018 - 01.2023
- Supported high-speed, dynamic production sets with logistical and hands-on assistance.
- Anticipated team needs, stayed steps ahead of tasks, and ensured smooth operation under tight deadlines.
Education
Associates of Science - Radiology
Moorpark Community College
Moorpark, CA05.2004
Skills
- Fast, efficient, and proactive service
- Legendary guest experience & hospitality
- Multitasking & time management under pressure
- POS systems & order accuracy
- Team collaboration & communication
- Food & beverage knowledge
- Inventory & restocking
- Food Handler’s & CPR Certified
Timeline
Baker / Barista
Top Tier Treats, West Los Angeles
08.2024 - Current
Security / Guest Relations
Allied Universal, Los Angeles
02.2023 - 08.2024
Production Assistant
Various Production Companies, Los Angeles
02.2018 - 01.2023
Associates of Science - Radiology
Moorpark Community College
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