Summary
Overview
Work History
Education
Skills
Timeline
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James Kiester

West Hollywood

Summary

Charismatic and dedicated hospitality professional with over 30 years of experience in customer service across food & beverage, retail, and production industries. Recognized for a strong sense of urgency, staying steps ahead in fast-paced environments, and consistently delivering legendary service. Team-oriented, dependable, and highly adaptable with excellent interpersonal skills and an unwavering commitment to guest satisfaction.

Overview

8
8
years of professional experience

Work History

Baker / Barista

Top Tier Treats, West Los Angeles
08.2024 - Current
  • Crafted high-quality pastries, cakes, and beverages with precision and speed.
  • Delivered attentive and engaging customer service while managing opening and closing duties.
  • Maintained a clean, organized, and fully stocked work environment.
  • Food Handler’s Certification (current).
  • Operated efficiently with a strong sense of urgency during high-volume periods.

Security / Guest Relations

Allied Universal, Los Angeles
02.2023 - 08.2024
  • Managed guest check-in and crowd control at high-traffic venues with professionalism.
  • Provided clear communication and calm service in high-pressure situations.

Production Assistant

Various Production Companies, Los Angeles
02.2018 - 01.2023
  • Supported high-speed, dynamic production sets with logistical and hands-on assistance.
  • Anticipated team needs, stayed steps ahead of tasks, and ensured smooth operation under tight deadlines.

Education

Associates of Science - Radiology

Moorpark Community College
Moorpark, CA
05.2004

Skills

  • Fast, efficient, and proactive service
  • Legendary guest experience & hospitality
  • Multitasking & time management under pressure
  • POS systems & order accuracy
  • Team collaboration & communication
  • Food & beverage knowledge
  • Inventory & restocking
  • Food Handler’s & CPR Certified

Timeline

Baker / Barista

Top Tier Treats, West Los Angeles
08.2024 - Current

Security / Guest Relations

Allied Universal, Los Angeles
02.2023 - 08.2024

Production Assistant

Various Production Companies, Los Angeles
02.2018 - 01.2023

Associates of Science - Radiology

Moorpark Community College
James Kiester