MICHAEL SWINBURNE
MARKHAM,ON
Summary
Self-starter who works efficiently independently as well as in teams. Able to mold macro concepts into a workable plan of action. Dynamic writing skills for digital and print content. Strong public speaker, clear with concise direction and project parameters. Proficient in all Microsoft applications. Strategically minded with solid negotiation and problem solving skills. Professional and personable attitude and talents. Hardworking Account Manager with 10 years of experience working directly with clients to service accounts. Expert in communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
14
14
years of professional experience
Work History
Content Writer
Phantom Security Group
Pickering, ON
02.2021 - Current
- Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
- Performed in-depth research into topics to write clear and accurate copy.
- Edited and proofread content to verify proper grammar, quality and consistency with AP style.
- Used organized approach to manage different deadlines.
- Reviewed creative brief to shape copy based on project objectives and requirements.
Account Manager
Family Communications Inc
Etobicoke, ON
07.2011 - 02.2018
- Developed and managed a varied client roster of national and regional Advertisers
- Collaborated with client & team upselling print campaigns which also included a digital presence on the Today’s Bride Magazine website as well as individual client’s email blasts.
- Created online articles to improve S.E.O.
- Helped Launch a new national publication, Parents Canada Guide to Private School.
- Productive member of the “Ideas Laboratory” team. A think tank that helped our personnel stay up to date with new marketing trends
Debt Collector
Global Collection Agency
Markham, ON
06.2010 - 09.2010
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Processed payments over phone and set up recurring drafts.
- Met demands of busy collections group by performing high volume of daily calls.
- Located debtors by utilizing skip tracking and other strategies.
Education
Some College (No Degree) - Advertising Copywriting
Udemy Academy
01.2022
Some College (No Degree) - Media Sales
Humber College
Toronto, ON04.2011
Bachelor of Arts - Communications And Media
Wilfrid Laurier University
Waterloo, ON04.2010
Skills
- Acquiring new customers
- Business negotiation
- Customer Service
- Client meetings
- Internet savvy
- Sales development
- Preparing contracts
- Needs analysis
- Sales Techniques
- Strategic Planning
- Cross-functional collaboration
Interests
Avid reader, Recreational hockey player for over 20 years (voted Captian of HS team) Enjoys documentary films, Trivia and scrabble enthusiast
Timeline
Content Writer
Phantom Security Group
02.2021 - Current
Account Manager
Family Communications Inc
07.2011 - 02.2018
Debt Collector
Global Collection Agency
06.2010 - 09.2010
Some College (No Degree) - Advertising Copywriting
Udemy Academy
Some College (No Degree) - Media Sales
Humber College
Bachelor of Arts - Communications And Media
Wilfrid Laurier University
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