Summary
Overview
Work History
Education
Skills
Timeline
Freelance Work
Extra-Curricular Activities
Generic

Michael Stephens

Hollister

Summary

Domino's Shift Lead:

Service industry professional with a strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.


Serving and Hosting:

Experienced with supervising team activities, ensuring operational efficiency, and smooth shift transitions. Utilizes strong communication and organizational skills to maintain a high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.


Sales:

Experienced with customer relationship management, consistently building and maintaining strong client connections. Utilizes in-depth product knowledge to educate and persuade potential clients, driving sustained sales growth—track record of successful negotiations and closing deals by understanding customer needs and presenting compelling solar solutions.


Wedding Coordinator:

Professional event planning specialist with a keen eye for detail and commitment to delivering unforgettable wedding experiences. Known for the ability to manage complex logistics and collaborate effectively with teams to ensure smooth operations. Dependable, adaptable, and skilled in vendor negotiations and timeline management.

Overview

5
5
years of professional experience

Work History

Insider and Shift Lead

Domino's Pizza
10.2023 - Current
  • Assisted team members in executing daily operational tasks efficiently.
  • Learned and followed safety protocols to maintain a secure work environment.
  • Collaborated with leadership to understand team goals and expectations effectively.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Server/Host

Sushi Omakase
03.2025 - Current
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
  • Managed multiple tables efficiently during peak hours, maintaining high levels of accuracy and attention to detail
  • Worked with POS systems to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Wedding Coordinator

Golden Coast Planning
06.2025 - Current
  • Developed detailed timelines and checklists to streamline event planning processes.
  • Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
  • Oversaw the setup and breakdown of wedding decorations and supplies.
  • Collaborated with the bridal couple to achieve expectations and vision for the wedding.
  • Organized logistics and prioritized tasks for small to large-scale weddings.

Wedding Venue Assistant Manager

Lone Tree Events
08.2020 - 12.2023
  • Coordinated event logistics, ensuring seamless setup and breakdown of venues.
  • Assisted in managing vendor relations to enhance service delivery and client satisfaction.
  • Trained new staff on venue operations, promoting adherence to safety protocols and standards.
  • Contributed to successful events by managing inventory of supplies and equipment needed for each function.
  • Supported event coordinators in creating memorable experiences for attendees with attention to detail and excellent customer service skills.
  • Managed guest expectations effectively, resolving issues swiftly as they arose during events.
  • Greeted customers with smile and provided friendly, knowledgeable service.

Solar Sales Representative

Impact Energy
09.2024 - 11.2024
  • Educated clients on solar technology benefits and financing options to facilitate informed purchasing decisions.
  • Trained junior sales representatives on product knowledge, sales techniques, and customer engagement strategies.
  • Prepared analyses of customers' current and projected electrical usage, demonstrating financial return on investment via new system introduction.
  • Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.

Education

Hollister High School
Hollister, CA

Skills

  • Customer Service
  • Team Collaboration
  • Problem Solving
  • Communication
  • Fast Learner
  • Leadership
  • Resourceful Multitasking
  • Sales
  • Time Management
  • Cash Handling

Timeline

Wedding Coordinator

Golden Coast Planning
06.2025 - Current

Server/Host

Sushi Omakase
03.2025 - Current

Solar Sales Representative

Impact Energy
09.2024 - 11.2024

Insider and Shift Lead

Domino's Pizza
10.2023 - Current

Wedding Venue Assistant Manager

Lone Tree Events
08.2020 - 12.2023

Hollister High School

Freelance Work

Performed diverse physical labor roles, including fence construction for ranches, gardening, landscaping, wood splitting, as well as tasks in construction and demolition, demonstrating a strong work ethic and versatility in various manual labor environments

Extra-Curricular Activities

Competed as a varsity athlete from freshman to junior year, demonstrating dedication and resilience to maintain peak physical and mental conditioning for high-level athletic performance.

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Michael Stephens