Michael Snowdon
WELLAND,ON
Summary
Seasoned CEO with proven leadership skills and track record of driving organizational growth. Experienced in strategic planning, business development, operational management, and team leadership. Notable success in capitalizing on new business opportunities, increasing profitability, and managing business relationships. Instrumental in achieving corporate goals through hands-on involvement in all aspects of business operations.
Overview
36
36
years of professional experience
Work History
CEO
MJS FINISHERS
Welland, Ontario
10.2006 - Current
- Conducted sales presentations to clients
- Developed marketing strategies for campaigns
- Led recruitment processes to secure top talent for the organization
- Coordinated logistics to deliver successful events that met organizational goals
- Cultivated a strong company culture focused on teamwork, integrity, and excellence.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Analyzed market trends and customer data to inform decision-making processes.
- Developed strategies for improving customer service standards throughout the company.
- Established policies and procedures that promoted an ethical work environment.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Executed on-time, under-budget project management to adhere to project road map.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Optimized supply chain to reduce materials costs and improve distribution.
- Market analysis
- Project management
- Talent acquisition
Water Meter Installer
Neptune
Welland, Ontario
01.2005 - 02.2006
- Installed water meters in residential and commercial properties efficiently.
- Conducted thorough inspections of existing meter setups for compliance.
- Collaborated with utility companies to schedule installation appointments.
- Tag properties to set appointment dates for mandatory meter installation
- Maintained accurate records of installations and service requests daily.
- Utilized specialized tools for meter removal and installation tasks effectively.
- Assisted in troubleshooting issues related to water meter performance regularly.
- Communicated with customers to explain installation processes and address concerns.
- Adhered strictly to company policies regarding quality assurance standards.
- Updated job knowledge by participating in educational opportunities such as seminars or training sessions.
- Demonstrated excellent interpersonal skills when interacting with customers or colleagues.
- Responded promptly to customer inquiries regarding their water meter issues.
- Documented all work performed in accordance with company policies and procedures.
- Replaced broken pipes associated with water meter installation.
- Provided customer service support by answering questions about installation process and billing procedures.
- Installed new water meters in accordance with local codes and regulations.
- Collaborated effectively with other members of the team during projects.
- Maintained a detailed log of all installations, repairs, and maintenance activities.
- Conducted tests on installed meters to ensure proper functioning.
- Complied with safety regulations while working on-site at customer locations.
- Ensured that all equipment used was properly calibrated before use.
- Checked, disassembled and repaired control valves and safety relief valves.
- Utilized various troubleshooting, diagnostic, and repair methods to alleviate valve issues and operational problems.
- Assessed air pressure flowing into regulators to determine functioning of valves and pistons.
- Upheld company requirements and promoted productivity by maintaining neat and organized work areas.
- Resolved customer complaints and issues involving leaks or damage.
Landscape design
Rowan landscape
Fonthill, Ontario
06.1990 - 10.2004
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Assisted with landscape design projects including hardscapes such as patios or walkways.
- Provided technical advice on the
- implementation of landscape design plans.
- Led sales team to achieve quarterly targets and enhance customer satisfaction.
- Developed strategic sales plans to expand market presence and drive revenue growth.
- Analyzed market trends to identify opportunities for business expansion and improvement.
- Managed client relationships to ensure retention and foster long-term partnerships.
- Conducted performance evaluations to assess team effectiveness and set development goals.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Achieved company growth and brand development through market expansion and sales.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Resolved customer complaints regarding sales and service.
- Directed and coordinated products, services and sales activities.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
Education
EL. Crossley Secondary School
Fonthill, OntarioSkills
Results-oriented CEO with extensive experience in strategic planning, business development, and operational management Expertise in identifying and capitalizing on new opportunities to drive profitability and enhance business relationships Committed to achieving corporate goals through active engagement in all facets of operations
Results-oriented CEO with extensive experience in strategic planning, business development, and operational management Expertise in identifying and capitalizing on new opportunities to drive profitability and enhance business relationships Committed to achieving corporate goals through active engagement in all facets of operations
Affiliations
- I have a great passion for music
- I play guitar
- I love camping and outdoor events
- Concert enthusiast
- Slow pitch baseball
- I love to cook indoor and outdoor
- I have a passion for smoking meats
- I enjoy spending time with family and friends
References
References available upon request.
Timeline
CEO
MJS FINISHERS
10.2006 - Current
Water Meter Installer
Neptune
01.2005 - 02.2006
Landscape design
Rowan landscape
06.1990 - 10.2004
EL. Crossley Secondary School