MICHAEL SMITH
Hawthorne
Summary
Results-driven Inside Sales Representative skilled in customer relationship management and sales forecasting. Proven track record in lead generation and order processing, committed to enhancing client satisfaction and driving sales growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Winsupply
Los Angeles
03.2025 - Current
- Assisted customers with order processing and account management.
- Managed customer inquiries and provided product information effectively.
- Developed relationships with clients to understand their needs.
- Supported marketing initiatives through promotional materials distribution.
- Provided customers with product information, pricing and availability.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Inside Sales Representative
Hajoca
Compton
09.2019 - 03.2025
- Assisted customers with order processing and account management.
- Developed relationships with clients to understand their needs.
- Supported marketing initiatives through promotional materials distribution.
- Provided customers with product information, pricing and availability.
- Maintained detailed records of customer interactions, orders and account status updates.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
Education
High School Diploma -
Duke Eillington
Los Angeles, CA06-1999
Skills
- Customer relationship management
- Sales forecasting
- Lead generation
- CRM software
- Order processing
- Market research
Certification
Forklift Operator
Timeline
Inside Sales Representative
Winsupply
03.2025 - Current
Inside Sales Representative
Hajoca
09.2019 - 03.2025
High School Diploma -
Duke Eillington