MICHAEL SLUSHER
Ione
Summary
Adept at enhancing inmate rehabilitation and grievance resolution, my tenure at CDCR showcases significant achievements in case planning and team collaboration. By streamlining processes and prioritizing high-priority cases, I improved efficiency and compliance, embodying professionalism and attention to detail in high-stress situations.
Overview
9
9
years of professional experience
Work History
Correctional Counselor II Specialist
CDCR
11.2020 - Current
- Organized and managed grievance caseloads, prioritizing high-priority cases for timely resolution.
- Participated in regular meetings with executive management to provide updates on grievance case status and discuss potential improvements in processes.
- Conducted detailed audits on case files, ensuring accuracy and completeness of information for better decision making.
- Managed high-stress situations with professionalism, ensuring that grievance / appeals were handled promptly and accurately even under tight deadlines or heavy caseloads.
- Enhanced grievance resolution rates by thoroughly reviewing and analyzing case documentation.
- Acted as a departmental resource on grievance / appeals matters.
- Maintained comprehensive knowledge of regulatory guidelines to ensure compliance within the grievance department.
- Streamlined grievance process for increased efficiency through consistent tracking and monitoring of cases.
Correctional Counselor I
CDCR
04.2016 - 11.2020
- Enhanced inmate rehabilitation by developing comprehensive case management plans tailored to individual needs.
- Served as a liaison between inmates, families, legal representatives, probation officers, mental health professionals, educators, employers, housing providers on matters concerning inmate welfare during incarceration or post-release planning.
- Collaborated with multidisciplinary teams to ensure effective communication and coordination of services for inmates.
- Promoted a positive organizational culture within the correctional facility by modeling professionalism, ethical behavior, and effective communication among staff members.
- Managed caseloads efficiently while adhering to strict deadlines set by state regulations, ensuring compliance and timely service delivery.
Education
No Degree - General Studies
Fresno City College
Fresno, CA01-1994
No Degree - General Studies
Diablo Valley College
Pleasant Hill, CA01-1991
Skills
- Case Planning
- Inmate Classification
- Offender Assessment
- Time Management
- Problem-solving abilities
- Attention to Detail
- Organizational Skills
- Team Collaboration
Timeline
Correctional Counselor II Specialist
CDCR
11.2020 - Current
Correctional Counselor I
CDCR
04.2016 - 11.2020
No Degree - General Studies
Fresno City College
No Degree - General Studies
Diablo Valley College
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