Michael Skipper
Manufacturing Logistics
Callander,ON
Summary
Knowledgeable Scheduling Manager offering years of progressive experience and expertise in project tracking, administrative management and data entry. Results-driven and proactive with detail-oriented nature.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Planning and Scheduling Manager
CANUSA-CPS
Huntsville, Ontario
07.2021 - Current
- Conducted meetings to update management and staff members on progress
- Developed and implemented scheduling policies
- Created weekly and monthly reports and presentations
- Schedule 3 outside vendors manufacturing priorities
- Led team of 2 scheduling coordinators and 1 Operations Specialist
- Conducted research to address shipping errors and packaging mistakes
- Worked with vendors to schedule daily pickups and weekly deliveries
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding
- Led improvement initiatives to advance operational efficiencies and increase revenue
- Tracked production and quality control systems to proactively identify deficiencies
- Operated ERP computer system, hand-held inventory control device and calculator to fill orders on time
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels
- Conducted inventory audits with accuracy following company procedures
- Collaborated with manufacturing and supply chain management
- Managed over $5,000,000 in inventory
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs
- Created and enforced detailed organization processes to increase quality and service standards
Operational Specialist / Fixed Cost Analyst
CANUSA-CPS
Huntsville, Ontario
09.2019 - 08.2021
- Monitored supply chain and managed logistics functions for company
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices
- Motivated and trained employees to maximize team productivity
- Conducted root cause analysis in deficient areas to identify and resolve issues
- Managed internal operational standards and productivity targets
- Analyzed department metrics and performance and reported findings to management
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management
- Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets
- Encouraged and promoted ideas aligned to business needs and benefits
- Compiled training materials for new employees and tracked skill development
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy
- Provided recommendations and executed strategies for revenue growth opportunities
- Conducted trend analysis, benchmark reports, attribution analysis and suggestions
- Provided KPI reports to management
- Directed day-to-day logistical operations for 2-employee organization
- Reduced transaction errors by 75%
Production Supervisor
CANUSA-CPS
Huntsville, Ontario
08.2017 - 09.2019
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays
- Utilized lean practices to balance workflow and alleviate redundancy
- Trained staff of direct labor employees to perform assembly and manufacture of specified products
- Boosted production throughput and quality by revamping procedures and monitoring strategies
- Established clear priorities and production quality standards
- Monitored materials use to identify concerns and keep costs low
- Evaluated team member performance regularly to identify and resolve productivity concerns
- Resolved issues quickly to maintain productivity goals
- Reduced obstacles and variables to maintain production performance and meet deadlines
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower
- Achieved on-time shipments goal by empowering employees to continued success
- Reduced inventory and monthly team labor hours by strategically updating processes and reorganizing operational workflows
- Compiled production equipment status reports, detailing parts produced, downtime duration and potential quality concerns
- Supervised work on bestselling, industry-leading products
- Managed internal operational standards and productivity targets
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels
- Evaluated incoming materials for quality and amounts ordered
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents
- Managed continental crew of 30 employees
Machine Operator
CANUSA-CPS
Huntsville, Ontario
06.2017 - 08.2017
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems
- Followed tooling instructions and product specifications to determine and implement operational sequences
- Calibrated, tested and adjusted machine settings or controls in preparation for production operations
- Manually set up machinery, lathes and grinders
- Maintained equipment performance by lubricating and cleaning components
- Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances
- Set up and ran machinery to produce exceptional products for industrial needs
- Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects
- Kept detailed production records and identified hold-ups
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations
- Operated machining equipment safely with team of operators
- Reviewed production schedules and streamlined processes
- Inspected products and machines to maintain quality and efficiency
- Maintained organized work area by cleaning and removing hazards
- Inspected finished products for quality and adherence to customer specifications
- Made sure that products were produced on time and are of good quality
- Assembled products according to changing daily work orders and specific customer needs
- Prepared reports and technical documentation of day-to-day production processes
- Adjusted machines to increase productivity for runs
- Performed general equipment maintenance and repair to minimize downtime
- Examined incoming materials and compared to documentation for accuracy and quality
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products
- Updated daily production logs and informed management of production incidents or non-conformance issues
- Set up and operated various machine tools and jigs to produce precision parts
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly
- Ensured machine runtime was 100% or above
Restaurant Manager
Tim Hortons
Huntsville, Ontario
02.2014 - 06.2017
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Purchased adequate quantities of food, beverages, equipment and supplies
- Reconciled cash and credit card transactions to maintain accurate records
- Interacted positively with customers while promoting hotel facilities and services
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
- Maintained safe working and guest environment to reduce risk of injury and accidents
- Led and directed team members on effective methods, operations and procedures
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
- Identified team weak points and implemented corrective actions to resolve concerns
- Increased location ranking by from 23rd to 6th within territory
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Correctly calculated inventory and ordered appropriate supplies
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes
- Actively participated in ongoing customer service programs
- Created fun team building activities to engage staff in up-selling to meet revenue targets
- Prepared for and executed new menu implementations
- Carefully interviewed, selected, trained and supervised staff
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
Shipping Lead
PepsiCo - Frito Lay
Ottawa, ON
01.2007 - 10.2013
- Stayed up to date on freight and shipping practices and regulations
- Conducted research to address shipping errors and packaging mistakes
- Handled day-to-day shipping and receiving overseeing more than 1500 packages per day
- Operated computer and handheld equipment to manage incoming orders, organize deliveries and transfer packages to other departments
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials
- Inspected incoming and outgoing shipments to identify discrepancies with records
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders
- Verified orders by comparing names and quantity of items packaged with shipping documents
- Moved shipment materials to and from designated areas using lift and hand trucks
- Documented cargo movement such and obtained onward movement data
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages
- Partnered with representatives from different carriers to arrange materials shipments
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts
- Compiled and maintained important records such as packing list, waybills and hour logs data using SAP.
- Utilized forklift or pallet truck to load, unload, transport and store goods
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping
- Sorted and delivered materials to different work areas and staff
- Compared shipping orders and invoices against contents received to verify accuracy
- Processed required paperwork to expedite handling of shipped and received goods
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Requisitioned new supplies and maintained storage areas for smooth department operations
Education
Bachelor of Arts - History
Carleton University
Ottawa, ON 09.2003 - 01.2010
Skills
Inventory Control
Planning and scheduling
Staff scheduling and supervision
Supply Chain Management
Timeline
Planning and Scheduling Manager
CANUSA-CPS
07.2021 - Current
Operational Specialist / Fixed Cost Analyst
CANUSA-CPS
09.2019 - 08.2021
Production Supervisor
CANUSA-CPS
08.2017 - 09.2019
Machine Operator
CANUSA-CPS
06.2017 - 08.2017
Restaurant Manager
Tim Hortons
02.2014 - 06.2017
Shipping Lead
PepsiCo - Frito Lay
01.2007 - 10.2013
Bachelor of Arts - History
Carleton University
09.2003 - 01.2010