Michael Siebert
Cambridge
Summary
Dynamic Sales Associate with a proven track record at Rona, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and teamwork. Adept at managing cash transactions and maintaining store organization, contributing to a welcoming shopping environment and fostering lasting customer relationships. Reliable and goal-oriented professional.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Reliable and upbeat associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Associate
Bluebird Hearing
03.2024 - 01.2025
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Rona
04.2004 - 06.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma -
Southwood School
Cambridge, ON09-2000
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Flexible schedule
Languages
English
Native or Bilingual
Certification
- Forklift/Reach/Picker Certified, Rona - 2008-2023
- First Aid Trained, Rona - 2008-2023
Software
Word
Excel
Timeline
Sales Associate
Bluebird Hearing
03.2024 - 01.2025
Sales Associate
Rona
04.2004 - 06.2023
High School Diploma -
Southwood School
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