Michael Showers
Windsor
Summary
Dynamic event planning and inventory management professional with a strong track record.. Expertise in enhancing customer satisfaction through exceptional service, effective problem-solving, and strategic supplier negotiation.
Proficient in staff training and fostering team collaboration to drive successful outcomes. Aiming to leverage skills in fast-paced environments to deliver high-quality results.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Bar Owner
The Peacock Lounge
Windsor
12.2019 - 02.2025
- Scheduled and coordinated events and activities.
- Tracked inventory of supplies needed for each performance and event such as microphones, speakers and lighting systems.
- Organized and coordinated special events, such as concerts, festivals, parties and other social gatherings.
- Planned programs of events or schedules of activities.
- Managed the booking of entertainers for events.
- Managed household errands and other essential duties.
- Managed inventory and supplies to ensure materials were available when needed.
Building Maintenance Supervisor
810 ouellette
Windsor
11.2018 - 11.2019
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Maintained up-to-date knowledge of industry trends and best practices.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Trained staff, facilitated staff meetings and spearheaded menu development.
Satellite Installation
Vupoint Systems , contractor to Bell Canada
London
10.2007 - 10.2018
- Managed inventory and supplies to ensure materials were available when needed.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Manually installed and replaced system components while on ladders or hands and knees in tight areas, attics, roofs and crawl spaces.
- Operated equipment and machinery according to safety guidelines.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assembled and installed communication equipment.
- Repaired cables, connectors, amplifiers, splitters, switches, converters, antennas and other related hardware components as needed.
- Installed in-home devices, programmed settings, and trained customers on basic use.
Sales Service Representative
Cintas uniform
London
03.1992 - 10.2007
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Mentored junior team members and managed employee relationships.
- Monitored trends in the industry regarding competitive products or services offered by competitors.
- Supported sales team members to drive growth and development.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Education
Associate of Arts - Sociology
Wilfred Laurier University
Kitchener, ON03-1991
High School Diploma -
Preston High
Cambridge, ON05-1987
Skills
- Event Planning
- Inventory management
- Supplier negotiation
- Staff training
- Customer service
- Budget management
- Marketing strategies
- Sales promotion
- Social Media Management
Affiliations
- musician, singer songwriter
Accomplishments
- In April, 2024 I walked 500 miles from Windsor to Nashville with my guitar on my back for mental health,anxiety stress addiction and suicide. It took me 20 days to go through the roads, trails, train tracks, fields, small towns and the big cities of Michigan ,Ohio,Indiana, Kentucky and Tennessee..
Certification
- food handling
Languages
English
Professional
Timeline
Bar Owner
The Peacock Lounge
12.2019 - 02.2025
Building Maintenance Supervisor
810 ouellette
11.2018 - 11.2019
Satellite Installation
Vupoint Systems , contractor to Bell Canada
10.2007 - 10.2018
Sales Service Representative
Cintas uniform
03.1992 - 10.2007
Associate of Arts - Sociology
Wilfred Laurier University
High School Diploma -
Preston High
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