Summary
Overview
Work History
Education
Skills
Timeline
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Michael Shamoun

Glendale

Summary

Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.

Overview

2
2
years of professional experience

Work History

Host/Runner

Hill Street Cafe
10.2024 - Current
  • Greeted and seated customers, ensuring positive first impressions.
  • Managed reservations and waitlists using digital scheduling systems.
  • Trained new hosts on operational procedures and customer service standards.
  • Coordinated with kitchen staff to relay customer preferences and special requests.
  • Delivered food orders promptly to enhance guest satisfaction and streamline service efficiency.
  • Collaborated with kitchen staff to ensure accurate and timely order fulfillment.
  • Assisted servers in managing table turnover, optimizing overall restaurant workflow.
  • Maintained cleanliness and organization of dining areas, promoting a welcoming environment for guests.

Tour Logistic Support

Enas Barkho
06.2024 - 05.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Junior Varsity Basketball Head Coach

Herbert Hoover High School
10.2024 - 02.2025
  • Communicate with players about the fundamentals of basketball.
  • Holding individual player development and team practices.
  • Collaborated with varsity coaching staff to align program philosophy, player progression, and game strategy.

Team Member

Pizza Hut
10.2023 - 02.2025
  • Operated cash registers to process payments from customers.
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.

Education

High School Diploma -

Herbert Hoover High School
Glendale, CA
07.2024

Skills

  • Written and Verbal Communication Skills
  • Event Planning and Coordinating
  • Customer Service
  • Customer service
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Exceptional communication

Timeline

Host/Runner

Hill Street Cafe
10.2024 - Current

Junior Varsity Basketball Head Coach

Herbert Hoover High School
10.2024 - 02.2025

Tour Logistic Support

Enas Barkho
06.2024 - 05.2025

Team Member

Pizza Hut
10.2023 - 02.2025

High School Diploma -

Herbert Hoover High School

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Michael Shamoun