Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

MICHAEL SEE

Belleville,Canada

Summary

Dynamic and results-driven professional with extensive experience. Excels in customer engagement and complaint resolution, leveraging strong communication skills to enhance client satisfaction. Proven ability in inventory control and effective problem-solving, consistently ensuring compliance with company policies while fostering positive relationships with customers.

Overview

17
17
years of professional experience

Work History

Customer Service Associate

RONA Inc.
Trenton, ON
06.2024 - 08.2024
  • Greet customers, and ascertain their needs.
  • Responds to customers' inquiries and complaints in a timely and professional manner.
  • Assist with product displays and merchandising.
  • Ensure compliance with company policies and procedures.
  • Provide product and service information to customers.
  • Develop and maintain relationships with customers.
  • Order fulfillment and processing.
  • Assisted customers in locating products and providing product information.
  • Handled customer inquiries and resolved complaints in a timely manner.

Maintenance Worker

See Enterprise LTD.
Pickering, ON
01.2022 - 01.2024
  • Efficiently conducted all lawn service requirements.
  • Maintains appropriate service and repair records.
  • Capably and thoroughly performed building maintenance duties.
  • Performs routine daily inspections of assigned buildings and spaces.
  • Conducted routine inspections of facilities and equipment for maintenance needs.
  • Responds to emergency calls during storms or natural disasters that require the ground to be cleared of debris, snow, or ice.
  • Performed repairs on plumbing, electrical systems, and HVAC units as needed.

Warehouse Associate/ Delivery Driver

Leon's Furniture Bancroft On.
11.2021 - 12.2021
  • Load and unload trucks.
  • Receive and process shipments.
  • Operated pallet jacks to move heavy items safely.
  • Organized merchandise in warehouse for efficient storage and retrieval.
  • Inspected incoming shipments for accuracy and quality compliance.

Security

G4S QHC North Hastings Hospital
Bancroft, ON
03.2020 - 08.2020
  • Ensure the Safety of Hospital Premises
  • Customer Service
  • Screening patients

Shift Supervisor

Securitas/Paladin Mackenzie Health Hospital
Richmond Hill, ON
07.2007 - 11.2019

  • Supervised security personnel during shifts at Mackenzie Health Hospital.
  • Coordinated emergency response procedures with hospital staff and local authorities.
  • Conducted regular patrols to ensure safety and security of hospital premises.
  • Trained new security officers on protocols and hospital policies.
  • Monitored surveillance systems to identify potential security threats.
  • Maintained accurate records of daily activities and incidents reported.
  • Responded promptly to incidents and managed crisis situations effectively.
  • Respond to all patient inquiries in a courteous manner.
  • Collaborated with healthcare teams to support patient and staff safety initiatives.

Education

Grade 12 Diploma -

Dunbarton High School
Pickering, ON

Skills

  • Attention to detail
  • POS system operation
  • MS office proficiency
  • Inventory control
  • Shipping and receiving
  • Customer engagement
  • Product knowledge
  • Merchandise display
  • Complaint resolution
  • Order processing
  • Effective communication
  • Time management
  • Problem solving
  • Team collaboration

References

Available upon request

Hobbies and Interests

Sports, Exercise, Computers, Music, Animals, Movies

Timeline

Customer Service Associate

RONA Inc.
06.2024 - 08.2024

Maintenance Worker

See Enterprise LTD.
01.2022 - 01.2024

Warehouse Associate/ Delivery Driver

Leon's Furniture Bancroft On.
11.2021 - 12.2021

Security

G4S QHC North Hastings Hospital
03.2020 - 08.2020

Shift Supervisor

Securitas/Paladin Mackenzie Health Hospital
07.2007 - 11.2019

Grade 12 Diploma -

Dunbarton High School

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MICHAEL SEE